Frustrated

You are making it a bit hard to help with giving information in drips and drabs. If you can describe the current setup and make/models of the equipment people can assist better.
Unfortunately if your expectation is over 200Mbps on WiFi you are looking at enterprise stuff and that's not cheap.
Wish I knew this upfront. In my mind it would be similar to wifi just much faster as we were strugling with the current speeds. I am also currently not at home so cant give any further details. Basicly I kind of screwed myself. But I would just cough up the money to get it sorted.
 
Depending on how congested the 2.4Ghz band is in your house and from immediate neighbors, if you force your devices to connect over 2.4Ghz and you set the router to use the least congested channels, you could see an improvement in speed without buying additional equipment..

However, you are likely better off buying a 3 pack to link Deco mesh and using that instead, as that will give you access points you spread throughout the house, to give you far better WiFi coverage..
Thanks for all the help
 
Wish I knew this upfront. In my mind it would be similar to wifi just much faster as we were strugling with the current speeds. I am also currently not at home so cant give any further details. Basicly I kind of screwed myself. But I would just cough up the money to get it sorted.

You can always downgrade. 500mbps is not what people typically need. 100mbps is plenty for a typical 3 person household. By the sounds of it there are already other LAN points around the house so adding another access point so you have 2 on opposite sides will probably be enough. You don't have to spend a lot you just need to understand what you need and what is reasonable expectation wise.
 
Thanks for all the help although my information was limited. Now I will have my cake and eat the hole 500mbps of it!
 
You can always downgrade. 500mbps is not what people typically need. 100mbps is plenty for a typical 3 person household. By the sounds of it there are already other LAN points around the house so adding another access point so you have 2 on opposite sides will probably be enough. You don't have to spend a lot you just need to understand what you need and what is reasonable expectation wise.
The isp said that would also mean additional cost since they must now remove their router and install onther. Nah I made my bed. Will sleep.in it.
 
I had a huge dead spot once (trying to get a buddy sorted with his wifi). Turns out, the DB board was between the room and the router. No signal gonna get past that. Move the router to across the hall and all worked. We had to run a network cable up the wall, over the hallway and to the next room to connect the fibre ONT to the router, but the problem was sorted.

Lesson: check if the DB board is in the way.
 
I had a huge dead spot once (trying to get a buddy sorted with his wifi). Turns out, the DB board was between the room and the router. No signal gonna get past that. Move the router to across the hall and all worked. We had to run a network cable up the wall, over the hallway and to the next room to connect the fibre ONT to the router, but the problem was sorted.

Lesson: check if the DB board is in the way.
No db is close to the router. But i think first step is to get the lan cable to the study so my partner can be happy. She currently working through a hotspot from work but its crazy slow.
 
Saatjie wrote: "Had wifi at my house and recently asked my provider to upgrade to fibre. (500mbps) the company was super fast to sent the contract and get the installation in. The problem is this. I have now almost no internet in my house. "

The router has a WAN side and a LAN side.

Your Wifi is on the LAN side of your router, and your 802.11 wifi capability of new routers is usually way faster than your fibre WAN side...technically.

The Gigabit LAN ports on the router are also way faster than the routers are usually set on the WAN side, as few ISPs can sell you 1Gbps fibre.

There are various grades of 802.11, you should set your router to the fastest 802.11 wifi, but your speed will be impacted on the wifi side if you have an old 802.11 a or b device on your wifi network somewhere. The router will step down the wifi speed to that on 2.4Ghz.

You will however never get faster internet than your router and fibre ONT is set to on the WAN side.

Meaning if you have 20Mbps fibre installed - and your router is capable of 100Mbps on the wifi LAN side, you wont get faster internet access than 20Mbps. Your wifi connected devices on the wifi network will however be able to communicate with one another at 100Mbps if they are all capable of that.

While 802.11n speeds might reach 600Mbps in an ideal setting. In practical operation, 802.11n speeds will be much slower. As many factors affect the actual wifi in a house.

Keep in mind that you installed 500mbps fibre so you will never get faster than 500Mbps internet connectivity on your router. And its unlikely that any WiFi adapter is going to give 600Mbps internally on your LAN side even if your router WiFi is set to 802.11n. If its set to 802.11a or b, well then your WiFi is going to be as slow as a snail.

Now what WiFi did you have at home that used to work so much better than the new fibre wifi capable router?

If I was you I would have a wifi site survey done - your ISP and installer probably never did that. They usually to eager just to make a sale and get another user on their network.

They brought 500Mbps to your ONT in the house...how you connect to it inside your house (via Gigabit Ethernet and Wifi) they usually leave to the client to sort out. They rarely check if the router can reach all the far ends of the house with a decent signal and speed on wifi.

Because thats when they usually run into trouble if the client is informed about Wifi.

Wifi signal distribution.

In general 802.11 Wifi works better in homes that are on one level and where the internal walls are dry-walls and not double layer cavity brick walls. Double storey homes with a concrete slab pose other problems for wifi as well. Because there is a steel mesh in the concrete usually.
 
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The biggest question here is what someone who does not know the difference between WiFi and fibre really needs a 500Mbps connection for?
 
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