FYI - Capped speed

ASnogarD

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Believe it or not I have already exceeded my limit for August and I am capped. I always believed the slow speed when capped was attributed to the number of users that have also exceeded thier quota, it seems this is not the case as my current capped speed is still so slow as to be virtually useless.

I can't believe there are already so many users that have been capped as to use up all available capped bandwidth, I am inclined to believe the capped bandwidth is actually so small as to be virtually non-existant, merely a technicallity to avoid legal issue.

Below is an made up example of a conversation:

User: My international connection is so slow its useless
Telkom: Have you exceeded your 3gigs ?
User: Yes, but I was told I would have a throttled international connection.
Telkom: You do, sir
User: Its useless!!
Telkom: None the less there is a connection, sir
User: But I can't USE IT!! [:(!]
Telkom: Technically you have a connection sir.May I suggest you purchase an additional account so you can have an additional 3 gigs ?
User: Can I suggest you go %^$%&%^#$%$%....[error in transmistion].
 
Hi ASnogarD

It is a ridiculous situation. They advise you to buy an extra account to be shifted from one un-guaranteed pipe to another un-guaranteed pipe. And what if the ‘uncapped’ pipe becomes as unusable as ‘capped’ pipe? And if the capping was that successful, why is the uncapped service still so slow?

I have never been capped (I must be very careful with my studies…simply cannot afford that), but it seems like it is some punishment. My condolences :-)

Regards,

RPM
[email protected]
 
Yes, that is tough luck.

My own experiences lead me to believe that the second lower speed link for delinquents is a fiction. They simply turn on their traffic shaping system to throttle your bandwidth.
(and it does feel like being throttled :))

Seemingly what they do is give you an IP on another sub-net (making you easier to identify as a delinquent) and feed all of that sub-net through a throttled traffic shaping system. But this is all conjecture. (my throat is feeling sore :))
 
Here’s an interesting one, I was one of the first “test” account for ADSL in JHB and I must say that it was awesome, BUT that was then. Now I have and ADSL account at both work and home and it is terrible.

I am able to log into a secure site in the USA in the evening NO PROBLEM, but when I get to work the next day, I cant get to it at all, I get message “page cannot be found” my supplier says there is no problems there side.

What I did find is that Telkom’s screwing with ip addresses, some work and don’t cache other cache and don’t refresh etc.

Now I’m not technical, but from what I have been told Telkom only has 4 semi-qualified people who know there way around the ADSL network etc

Telkom get your act together or be prepared to LOOSE out a lot to the next fixed line operator and from what I hear they are going to concentrate on HIGH SPEED dial up connections.
 
I tried running the speed test now that my connection is capped ...first time it couldn't open the test and the second time it never finished even after 10min of waiting.

Pity I wanted some numbers to post [V]

edit :

I did a tracert to www.thebandwidthplace.com

Tracing route to thebandwidthplace.com [209.61.187.19]
over a maximum of 30 hops:

1 40 ms 38 ms 39 ms tpr-bras-r01.telkom-ipnet.co.za [165.165.0.1]
2 39 ms 39 ms 39 ms rndf-er-1-atm-12-0-0-2.telkom-ipnet.co.za [196.4
3.10.85]
3 1741 ms * 380 ms london-dir-telecity-pos-8-0-0.telkom-ipnet.co.za
[196.43.9.50]
4 * * * Request timed out.
5 * 1582 ms * 63.218.9.45
6 * 1251 ms * 518.POS1-0.BR4.DCA6.ALTER.NET [204.255.175.13]
7 * 760 ms * 0.so-1-0-0.XL1.DCA6.ALTER.NET [152.63.41.230]
8 * * 1311 ms 0.so-0-0-0.TL1.DCA6.ALTER.NET [152.63.38.69]
9 * 1471 ms * 0.so-1-0-0.TL1.DFW9.ALTER.NET [152.63.38.146]
10 389 ms * * 0.so-4-0-0.CL1.SAT1.ALTER.NET [152.63.99.34]
11 679 ms * 961 ms 211.ATM6-0.GW2.SAT1.ALTER.NET [152.63.101.233]
12 650 ms * * rackspace-gw.customer.alter.net [157.130.128.150
]
13 * 800 ms * vl130.core1.sat.rackspace.com [64.39.2.33]
14 * 840 ms 1131 ms vl901.aggr1.sat.rackspace.com [64.39.2.66]
15 959 ms * * bandwidthplace.com [209.61.187.19]
16 * 1711 ms * bandwidthplace.com [209.61.187.19]
17 * 1381 ms 1141 ms bandwidthplace.com [209.61.187.19]

Trace complete.

Test @ 20:48, 6 Aug 03 : Capped speed
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">Telkom: Technically you have a connection sir.May I suggest you purchase an additional account so you can have an additional 3 gigs ?
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
I had the exact same conversation with the tech guys myself.
And this is precisely the point I am most pissed off about. There is no freakin' link after the cap!!! And now, the link is unsatisfactory more and more even before the cap.
 
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