Gautrain expiring remaining trips on weekly pass

mustache

mustache

New Member
Joined
Nov 1, 2018
Messages
7
Reaction score
3
Hello, I would like to find out if anyone thinks it's unfair for Gautrain to expire remaining trips on your card after a certain date?

A few weeks ago a family member passed away and I had to take 3 days off work. So I didn't travel for 3 days using my weekly pass. I had four trips left on my weekly pass and when I went back to work my remaining trips had expired.

Why would they take away something that you have paid for? Who thinks this is wrong?
 
For health reasons you don't want use old and mouldy trips. New trips are better and more healthier.
 
As unfair and wrong as it seems, they do make it clear that the remaining of the trips will expire after the 10 days.
 
You are informed beforehand. I had trips expire when they had bus strikes and I had to take my car.

It's not just, in my opinion, but you agreed to the T's & C's when purchasing.
 
I don't think OP is questioning if its right or wrong legally, OP is just trying to see if there is a reason why its done I think
 
I wish there was a way, where we all could somehow stand together and as the public strike back at the Gautrain.

To make them reconsider things like this. We are keeping them alive. And we're just taking this crap.

Sorry, this is built up anger from other situations I'm currently trying to understand.

I just can't understand how they can just... take my money. Something that I paid for. Yes, I know I agreed to the T's and C's.
 
I think you almost save one one-way trip when you buy the weekly pass. So it is a bit cheaper.
 
Ho3n3r said:
Yes. Otherwise there'd be no incentive at all to buy Monthly/Weekly.

Pay-as-you-go works out very slightly cheaper if you only travel off-peak.
Click to expand...
Well then what Gautrain giveth with the one hand it will take with the other hand.

But that said it is a bit daft to have a mere 10 day shelf life on trips.
 
Grubscrew said:
Well then what Gautrain giveth with the one hand it will take with the other hand.

But that said it is a bit daft to have a mere 10 day shelf life on trips.
Click to expand...

That's for weekly. Monthly is 44 days. I guess you only qualify for these discounts if you're a heavy user, which I kinda understand from their point of view (making money).
 
I hope everyone going on leave in December thought of this before renewing for this month. I have transferred R1 200 over, of which a portion will become a "weekly trip" bundle, and then pay-as-you-go for 4 days.
 
Would their reasoning not be due to the fact that the prices might increase, so they need to ensure they can charge you the most up to date price?
 
The_MAC said:
Would their reasoning not be due to the fact that the prices might increase, so they need to ensure they can charge you the most up to date price?
Click to expand...

I don't see that being a valid reason, their prices increase yearly in June/July.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X