#getBlack

[supafly1]

Is this a problem everyone has.

I have decided to try this #getblack app as on there site they state it is compatible with android and ios operating systems, google play store wont let me install the app and when i use the apk it just exits as starting. this is the reply i received from Black.co.za .

Hi Duane,

Thank you for contacting TEAM black.

Kindly note the black product can be used on your TV with the Black Set Top Box (STB) only. You cannot install the black app using the media box.

The black Set Top Box comes standard with a remote control boasting a full QWERTY keyboard on the back, and on the front all the usual buttons Kind one would expect.

It can be purchased from any of the below channels:
• Cell C stores
• Cell C Direct
• Cell C Website

Regards
Team black

 

[Cell_C]

Hi Duane

Thank you for reaching out to us.

Please advise the make and model of the device you trying to upload the Getblack App on and your email address.

^NZ

 

[supafly1]

thanks, all info sent.

 

[Barbarian Conan]

Hi Duane

Thank you for reaching out to us.

Please advise the make and model of the device you trying to upload the Getblack App on and your email address.

^NZ

Do you plan on creating PS3, PS4, Xbox and Android TV apps in the future? Or do you expect people to buy another device when we already have multiple devices in our home that we can use to stream?

 

[supafly1]

Has anyone managed to get it to work on a media box?

thanks

 

[Stevewarren]

Yup I will only try it if it gets a PS4 app

 

[CaptainPugwash]

Has anyone managed to get it to work on a media box?

thanks

Don't think that is possible.

 

[supafly1]

No i have been told it cant be done, will need there box in order for it to work.

 

[Cell_C]

Do you plan on creating PS3, PS4, Xbox and Android TV apps in the future? Or do you expect people to buy another device when we already have multiple devices in our home that we can use to stream?

Hi Barbarian Conan


The GETblack app is not available on media boxes and android smart TV's as yet as this requires specific licenses.

Kindly note that Streaming black on a TV can only be done using the black set top box.


^NZ

 

[Warras]

When I try to play something it keeps saying complete user information, what do I do because I completed everything

 

[Cell_C]

When I try to play something it keeps saying complete user information, what do I do because I completed everything

Hi Warras

Please PM us your number and email address. We'll get the support team to look into why that is happening.

^NS