Getting a smartphone contract - How MTN decides

Dear God, some South Africans are a bunch of whining, weak, entitled, pvssies.

If the "MTN customer's" credit record is so sparkly, just take the fscking SIM and buy the phone on a credit card over 24 months.
 
Cell C declined my application for a R299 contract. I changed my mind on what I wanted and applied for a second line with MTN for R1099. They approved it.
 
I'm due for an upgrade again with MTN. Being with them for 20+ years I've noticed how priceplans and choice in cell phones are becoming terribly limited.
Your choices are limited to Samsung, Huawei, Apple, LG, Nokia and Hisense. Thats it. No Google Pixel, no Xiaomi, no Asus, no Oppo etc.
And to make matters worse, there is this rediculous trend to split data between daytime and night time data, where you end up forfeiting night data whilst spending more to buy data during the times you actually want to use it!
 
Intelligent Zombie said:
I'm due for an upgrade again with MTN. Being with them for 20+ years I've noticed how priceplans and choice in cell phones are becoming terribly limited.
Your choices are limited to Samsung, Huawei, Apple, LG, Nokia and Hisense. Thats it. No Google Pixel, no Xiaomi, no Asus, no Oppo etc.
And to make matters worse, there is this rediculous trend to split data between daytime and night time data, where you end up forfeiting night data whilst spending more to buy data during the times you actually want to use it!
Click to expand...

Not a trend, it has been normal the way they have sold data packages for years and it is promotional data. Every network expires promotional data. Asus, OPPO and Xiaomi as far as I am aware isn't sold my any network directly any ways, it has to do with actual suppliers or special deals with network providers, in no way their fault.

Yes, while they have limited brands their selection is in no way terrible, they offer low, mid and highend phones.Their price plans again offer low/mid/highend they even offer customizing an offer with it is available, they offer data only packages and airtime/sms or data/airtime packages, and considering they offering the ability to customize a contract with certain offers, their offers is quite flexible.

Sounds to me you don't like MTN very much, and while I have my fair share of issues with MTN, their data offers is pretty sweet for non-fixed LTE data.
 
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Give MT crappy N the middle finger mate, I'm sure others will welcome your business.
 
I once applied for a Telkom data share SIM for R 9 per month and it was declined for sharing my data contract with my dual SIM phone.
 
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I had a similar problem last year, it was a system problem that prevented the authorisation. I went into the Constantina Park offices and demanded to speak to someone in credit, the next day they fixed it and the contract was approved.
 
LCBXX said:
Dear God, some South Africans are a bunch of whining, weak, entitled, pvssies.

If the "MTN customer's" credit record is so sparkly, just take the fscking SIM and buy the phone on a credit card over 24 months.
Click to expand...

fixed
 
Bradley Prior said:
Getting a smartphone contract - How MTN decides

An MTN customer recently told MyBroadband they had been denied a smartphone contract through MTN’s online application process despite being financially capable of paying for the device.
Click to expand...

So customers says he can afford it but doesn't submit documents as proof
:X3:


MTN also noted that an application must be submitted with supporting documents including a three-month bank statement and proof of income.

The network said that in the case mentioned above, the customer did not submit these documents – which resulted in the smartphone contract being declined.
Click to expand...

Slow news day MYBB?
 
Intelligent Zombie said:
I'm due for an upgrade again with MTN. Being with them for 20+ years I've noticed how priceplans and choice in cell phones are becoming terribly limited.
Your choices are limited to Samsung, Huawei, Apple, LG, Nokia and Hisense. Thats it. No Google Pixel, no Xiaomi, no Asus, no Oppo etc.
Click to expand...
Not just MTN see the same at Vodacom, the pixel isn't available in South Africa that's Google story so give them that but closest Alternative with a local supplier representative is HMD Nokia and they only keep like lower range models now.
 
LCBXX said:
Dear God, some South Africans are a bunch of whining, weak, entitled, pvssies.

If the "MTN customer's" credit record is so sparkly, just take the fscking SIM and buy the phone on a credit card over 24 months.
Click to expand...

If you are willing to stick with the network provider for 2 years it is close to 70% cheaper to get the phone on contract that to buy out straight.
 
Zukat said:
If you are willing to stick with the network provider for 2 years it is close to 70% cheaper to get the phone on contract that to buy out straight.
Click to expand...
I've never seen contracts so cheap. It's usually break even or they'll be selling at a loss. Likely you're discounting the contract cost from the phone cost, but it doesn't cost them anything to provide that anyway.
 
"The network said that in the case mentioned above, the customer did not submit these documents – which resulted in the smartphone contract being declined. "

Maybe the MyBBer can respond here and explain why he/she/it did not submit the documents?
Why was asking MyBB a better option than submitting the documents?

In my experience it just easier to submit the documents.
 
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