Great internet service - Crook system

Tshitshi

Tshitshi

Active Member
Joined
Aug 30, 2018
Messages
57
Rain will bill you even if you cancelled the service. They increase your spend limit so you can have usage to pay for.
 
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Napalm

Expert Member
Joined
Jun 22, 2006
Messages
3,052
It's a self service... They service you account themself. and change your spend limit to a nice big figure...

I had that happen to me too . I set it to R400 maximum. next moment it's over R400.. somehow it went to R1000 limit. (set by their system)
 
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carnagelan

Well-Known Member
Joined
Jul 4, 2015
Messages
491
Same happened to me. I never set my capped limmit and it was on 0. I login and see my limited was over 2gb. I will not pay and I blocked rain from my debit and if they manage to do a debit order I will reverse it from my banking app. Tired of there crap support and 2g speeds
 
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carnagelan

Well-Known Member
Joined
Jul 4, 2015
Messages
491
backstreetboy said:
Still not sure what is going on. Have two rain uncapped sims and the spend limit stays the same.
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I even switched my router off before 6 and on at 11. My data is been used during that time and rain staff don't know **** about what's happening. I contacted them now and asked them what's happening with the speed as I am getting 0.8mb download for the passed 2 weeks and they say technicians are on site as it's due to load shedding but for 2 weeks. Bull crap.
 
backstreetboy

backstreetboy

Honorary Master
Joined
Jun 15, 2011
Messages
37,553
carnagelan said:
I even switched my router off before 6 and on at 11. My data is been used during that time and rain staff don't know **** about what's happening. I contacted them now and asked them what's happening with the speed as I am getting 0.8mb download for the passed 2 weeks and they say technicians are on site as it's due to load shedding but for 2 weeks. Bull crap.
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Router must've still been on but yes if your speed suck just cancel. My speeds are great for the price I pay.
 
@Ghekko

@Ghekko

Well-Known Member
Joined
Oct 2, 2015
Messages
244
NeonNinja said:
Same here. My spend limit has never mysteriously fluctuated by itself.
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Same here. I set my peak data to 0 when i singed up and i have not had any issues nor do i ever switch of my equipment during peak hours:sneaky:.
 
K

KopiteZA

Well-Known Member
Joined
Jun 1, 2010
Messages
128
maumau said:
Anybody here understand what's being said in post #1 or #2?
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What's hard to understand?
OP is saying Rain automatically resets your limit to something higher than what you originally requested. For example, this month I set my limit to 1 gig, so I only have to pay R50 for that 1 gig usage. Then next month that limit automatically goes up to 5 gigs, even though you requested only 1 gig.
I know because it happened to me, now I check my dashboard on the first of each month to see if my limits are still the way I set it. Funny thing is I have 3 sim cards and this only happens with one of those 3 sims. ‍♂️
 
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ngoni615

Senior Member
Joined
Jan 1, 2019
Messages
991
Still can't understand whats going on lol . never had such a problem for over a 8 months since i started using rain
 
charlieharper

charlieharper

Expert Member
Joined
Jun 1, 2007
Messages
3,580
Also never had a problem till like December. Now that I'm for the first time trying to raise some issues it feels like nothing is happening.

So confused.
 
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