Steamroller
Active Member
- Joined
- Aug 31, 2006
- Messages
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It does happen!
Yesterday my ADSL went out during a big thunderstorm, after about 2 hours I logged a fault with them and just 20min after the fault being logged I recieved a call informing me that they had found the problem. This was around 8pm last night.
The exchange was damaged during the storm it seems and the whole area was out.
They kept me informed of the progress via SMS and about 15min ago all was well again.
Big thanks goes out to telkom. When I called them I sort of expected to get no response it being December and so close to Christmas.
Step in the right direction I think.
It's not perfect yet but it is one hell of an improvement over what I was used to.
Yesterday my ADSL went out during a big thunderstorm, after about 2 hours I logged a fault with them and just 20min after the fault being logged I recieved a call informing me that they had found the problem. This was around 8pm last night.
The exchange was damaged during the storm it seems and the whole area was out.
They kept me informed of the progress via SMS and about 15min ago all was well again.
Big thanks goes out to telkom. When I called them I sort of expected to get no response it being December and so close to Christmas.
Step in the right direction I think.
It's not perfect yet but it is one hell of an improvement over what I was used to.