Great start for Telkom in 2017

Lord Farquart

Lord Farquart

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Left home around 10:30 yesterday morning to run some errands. My ADSL line was working fine by then. An hour later the wife phones me and says Telkom is at the gate to fix our line and asks me if I logged a fault. WTF?? Anyway, she confirms line is slow and on/off, so she lets them in. Turns out water got into the junction box from the rain. 30 minutes later they are on their way and fault fixed.

So a fault was logged with them before I knew there was a fault and they arrived at my place to fix a fault that I did not know about.:D Love this new Telkom.
 
A good story, but please be careful, they should at least call first to discuss this with you, it's a jungle out there and not so long ago there was some robbery involving people posing as TElkom tech's.
 
Still waiting for them to fix my fault that I reported on the 10th December..
 
thechamp said:
A good story, but please be careful, they should at least call first to discuss this with you, it's a jungle out there and not so long ago there was some robbery involving people posing as TElkom tech's.
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My first thought was "SCAM". I was quite vigilant and they did not enter the house. Problem area was outside the property.
 
And here I am stuck on 2MB since 9 December with nobody giving a damn.
 
I have no service since 4th (some of my neighbors too) logged fault on 4th and still no Telkom only an sms on 5th saying its with technical dept. :mad:
 
SauRoNZA said:
I've already had MickeyD on the case.

They have a network freeze until Monday it seems.
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Tell me more about this network freeze. I am 10mb uncapped and since about Wednesday my line has gone to #@$$ causing the mother of all buffering when streaming video.
 
Lord Farquart said:
Left home around 10:30 yesterday morning to run some errands. My ADSL line was working fine by then. An hour later the wife phones me and says Telkom is at the gate to fix our line and asks me if I logged a fault. WTF?? Anyway, she confirms line is slow and on/off, so she lets them in. Turns out water got into the junction box from the rain. 30 minutes later they are on their way and fault fixed.

So a fault was logged with them before I knew there was a fault and they arrived at my place to fix a fault that I did not know about.:D Love this new Telkom.
Click to expand...

Someone else had an issue and logged a call obviously.
 
WiseCrack said:
Tell me more about this network freeze. I am 10mb uncapped and since about Wednesday my line has gone to #@$$ causing the mother of all buffering when streaming video.
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Was not only a network freeze, which has happened for the last 10-20 years... Telkom has this new shutdown policy and only a skeleton staff was on duty from a week before Christmas until tomorrow. Unbelievable!!
 
MickeyD said:
Was not only a network freeze, which has happened for the last 10-20 years... Telkom has this new shutdown policy and only a skeleton staff was on duty from a week before Christmas until tomorrow. Unbelievable!!
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I see...

Have you been having any issues with your Adsl and streaming this last week @MickeyD?

I'm in Lorraine btw
 
MickeyD said:
Theesecombe (Welcome Road)
I'll ask around...
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Offcourse you are correct :-)

Thanks much appreciated almost caused the wife to climb down my throat when she could not binge on her daily dose of law and order due to all the buffering.

Speednet was very eratic showing speeds between 3mb and 5mb and then suddenly jumping to 9mb only to go down again a moment later :-(

Already logged a fault will see how it goes next week
 
WiseCrack said:
Offcourse you are correct :-)

Thanks much appreciated almost caused the wife to climb down my throat when she could not binge on her daily dose of law and order due to all the buffering.
Click to expand...

Shouldn't that be the other way around?

 
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