Gtalk (Googletalk) on BB Storm 2

nazz

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I cannot get Google Talk to run on my BB Storm 2. When trying to login it says "this service is not enabled on this device".

After lots of searching, speaking to vodacom, resending servicebooks, hard resets, re-installing Googletalk I found that some service books is not installed in my device. Not 100% if this is the problem but they are "BBIM and BBIMConfig".

MSN MEssenger works fine. How do I go about installing these service books?
 
Service books, you need to log onto the web site where you set up your email, for MTN it is mtn.blackberry.com. There is an option to send service books. Dumb, question is your BIS activated and working?
 
Yes my BIS is working. I can surf the net and login to MSN Messenger. I also just installed that Fuze Messenger but do not like it at all. On my previous BB it worked fine and other guys running Gtalk on the Storm 2 are not having any issues. My servicebooks was sent by Vodacom again for the 3rd time and I did a hard reset. Its still not working.

I am on Vodacom prepaid. When I upgraded this past Friday, I just went to the mobileemailvodafonesa website and clicked "change device". I entered the new PIN & IMEI and the new device started receiving email after a minute or so.

Edit: I just installed Yahoo Messenger and it works fine as well.
 
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FFS Yippy Just got the mothertrucker working. What a mission. Been trying to resolve this issue since I got the Storm 2 this past Friday.

If anyone needs the instructions to fix the issue I can post it.
 
FFS Yippy Just got the mothertrucker working. What a mission. Been trying to resolve this issue since I got the Storm 2 this past Friday.

If anyone needs the instructions to fix the issue I can post it.

With a whole thread dedicated to the problem, I am sure that posting the solution would be much appreciated, if not by all then even just me :D

Do you know if this will be covered by BIS?
 
FFS Yippy Just got the mothertrucker working. What a mission. Been trying to resolve this issue since I got the Storm 2 this past Friday.

If anyone needs the instructions to fix the issue I can post it.
Post them please having the same problem thanks
 
Solution

After 4 days I got it working. I was about to wipe the device. For some reason the Gtalk Servicebooks isnt installed when the device receive its servicebooks. Follow these instructions to add the Gtalk Servicebooks to your existing Servicebook.

First download the tools:
Magicberry (for editing .ipd backup files) - http://menastep.com/pages/magicberry.php
Freeware Hex Editor XVI32 - http://www.chmaas.handshake.de/delphi/freeware/xvi32/xvi32.htm#download
Gtalk Servicebooks (i made this file from a sample found on the net) - http://www.filehost.co.za/file/526-6301905d8b.html

1.) Use your Blackberry Desktop manager to backup only your service books to an .ipd file. Make a copy of this .ipd file to work with. Keep the original file safe somewhere.
2.) Open the Gtalk service books backup file (the one you downloaded from filehost) with Magicberry. Check the 3 entries. Open your backup servicebook to see if the identical 3 entries are there. If they are, this solution might not be for you.
3.) Open the Gtalk backup servicebook with hex editor XVI132. Check the window on the right. Click the empty block next to the word “Service Book” on the second line so that it is highlighted. Hold in your shift key and press the down arrow so that it can highlight everything from there up to the end. Click Edit – Clipboard – Copy.
4.) Now go to File – Open and select your backup servicebook file and open it.
5.) Do not click anything. See on the right and move the scroll bar right to the bottom. The last byte / character “K” should be highlighted.
6.) Click Edit – Clipboard – Paste. This will paste the Gtalk servicebooks into your servicebook backup file.
7.) Scroll to the bottom again and the last byte should be “K” again.
8.) Click File – Save As and save it under a new name with the .ipd extension.
9.) Open the new file with Magicberry and check to see the new entries for Gtalk.
10.) Restore this new servicebook file to your Blackberry via the BB Desktop manager.
11.) Take the battery out for a few minutes and stick it back in.

I could have written this tutorial last night but was too tired of wrecking the brains. So here it is and good luck.
 
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Awesome! Thanks muchly :)

This is beginning to look like a Blackberry Storm 2 Tips & Tricks Thread :D

Maybe time to start one since it is now released available?

Maybe sticky this one :D
 
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