Have your say, vote for Data Bundle Rollover

[Prometheus]

So is that why Vodacom's smtp server is dead can't take anymore SPAM.

O ja nou het ons jou uit gevang.

SPAM is more unsolicited commercial bulk email. Vodacom encourages us to mail customer services.

This is more like a DDfS (distributed demands for service) attack.

 

[Csnoopy]

Who is allowed to take who's money ??

1) Vodacom can charge IMO excessive rates for OOB??
2) If you don't use your Contract/prepaid data they take it back??
3) You go over Contract you pay extra extra extra??
4) With prepaid data you go over they take your credit @R2/MB??
5) You cancel your contract/debit orders due to exorbitant charges they take you to the lawyers??

So they make sure that they get every cent or data byte back. Are they not stealing from us by taking data which rightfully belongs to us?? It is ok for them to take which was paid for?? But because some clever people found a way to get free Internet for a while, gets shouted at for taking something which is/was free.

When and how must in good faith is Vodacom going to give us back what we lost, over the last 6,7,8 weeks etc. The way I feel now I would also have used as much as I could during the era of free Internet.

Any new loop holes in the VC system. Please PM me with the details.

VOTE for ROLLOVER NOW !​

 

[DJ...]

The one thing that hasnt been mentioned yet though is that from Vodacom's and MTN's point of view, we entered into these contracts knowingly. I agree that the service is aweful(apart from V3G), they are raping us for every cent they can get, passing all the business risk to the consumer, not delivering on promises, selling a (mostly) unusable connection etc etc etc. But we knowingly entered into agreements which allowed them to do this. Executives are smiling, whilst the consumer is lubricating for the next big shove - but thats just the way big business works in SA - because we allow them to... Well no more I tell you!

To set the record straight though, I voted for rollover without expiry because by anus is eina - but I woud much prefer an uncapped broadband option (live in hope, die in despair). I recently moved back to SA from UK and cannot believe what a shockingly aweful internet market ICASA/TELKOM have allowed to be created.

It seems to me though that in order for Vodacom to justify the spend on doubling their bandwidth costs (still dont understand why this is necessary to roll over bundles) they would need to be able to guarantee that no uncapped wireless option will become available in the near future as this would become a major risk to their broadband model and a clear way for a competitor to take control of the HSDPA market with an uncapped offering. Its a case of who wants to take the risk first - MTN or Vodacom. And we all know that Vodacom are risk averse - just look at the current offering. They will not accept the risk of data bundle rollover, they pass that on to you and I. My point - I think the sooner we get data bundle rollover, the later we get uncapped offering. I would be petitioning for uncapped and use rollover as a negotiaing point if that doesnt work! If they give the consumer neither, then they do not deserve any of our business!

 

[Csnoopy]

The one thing that hasnt been mentioned yet though is that from Vodacom's and MTN's point of view, we entered into these contracts knowingly. I agree that the service is aweful(apart from V3G), they are raping us for every cent they can get, passing all the business risk to the consumer, not delivering on promises, selling a (mostly) unusable connection etc etc etc. But we knowingly entered into agreements which allowed them to do this. Executives are smiling, whilst the consumer is lubricating for the next big shove - but thats just the way big business works in SA - because we allow them to... Well no more I tell you!

To set the record straight though, I voted for rollover without expiry because by anus is eina - but I woud much prefer an uncapped broadband option (live in hope, die in despair). I recently moved back to SA from UK and cannot believe what a shockingly aweful internet market ICASA/TELKOM have allowed to be created.

It seems to me though that in order for Vodacom to justify the spend on doubling their bandwidth costs (still dont understand why this is necessary to roll over bundles) they would need to be able to guarantee that no uncapped wireless option will become available in the near future as this would become a major risk to their broadband model and a clear way for a competitor to take control of the HSDPA market with an uncapped offering. Its a case of who wants to take the risk first - MTN or Vodacom. And we all know that Vodacom are risk averse - just look at the current offering. They will not accept the risk of data bundle rollover, they pass that on to you and I. My point - I think the sooner we get data bundle rollover, the later we get uncapped offering. I would be petitioning for uncapped and use rollover as a negotiaing point if that doesnt work! If they give the consumer neither, then they do not deserve any of our business!

Knowingly ????
????? DO people really understand what OOB/R means ?? IMO no! untill they get there first account, then boy do they know.!

They advertise "You dont pay for the time that you are connected any more but for the data that you use." Nice catchy phrase !!! Educated individual, leave's his notebook on for 3 days & R10,000 later, KNOWINGLY ????. Was he/I/you/them/her/him informed about the risks, I DONT BELIEVE SO. Gooi any argument you want but these are the fact's, and it happens to all kinds. One ISP has said in passage talk, that is how they make money. Treat them like mushrooms.



How do we approach this issue in a way that will really resolve this problem.
We appreciate the effort the guys put in to make this thread possible. Is it good enought to change the minds at Vodacom.

 

[AirWolf]

I think we are a bit short on votes for any significant motivation

 

[DJ...]

Knowingly ????
????? DO people really understand what OOB/R means ?? IMO no! untill they get there first account, then boy do they know.!

I see what you are saying, good point. And if you can prove that you unknowingly entered into a contract with Vodacom then by all means take it a step further through court proceedings. Unfortunately that little signature at the end of the contract shows that every one of us agreed to the terms and conditions of use. In Vodacom's mind, thats knowingly!

In order to effectively negotiate with a company like Vodacom you need to put yourself in their shoes for a minute - thats all I am trying to do.

 

[Andre1]

I must say with all the problems that Vodacom do have with their Network, they have to give us users roll-over.

Last month i could not use all of my package due to vodacom problems with their network. I was at the loosing end. There is nothing wrong at my side and I stick to their rules, so Vodacom come on give us users back what we pay for. This is not a request, IT IS OUR DEMAND. If we pay Vodacom for a package, eg: 2 Gig and you can't sort out your network to supply it, GIVE US A ROLL-OVER FOR WHAT WE PAID YOU FOR>

 

[Csnoopy]

I must say with all the problems that Vodacom do have with their Network, they have to give us users roll-over.

Last month i could not use all of my package due to vodacom problems with their network. I was at the loosing end. There is nothing wrong at my side and I stick to their rules, so Vodacom come on give us users back what we pay for. This is not a request, IT IS OUR DEMAND. If we pay Vodacom for a package, eg: 2 Gig and you can't sort out your network to supply it, GIVE US A ROLL-OVER FOR WHAT WE PAID YOU FOR>

Vodacom you owe us!!!!! BIGTIME.

OR are we ..........................??

Terms and Conditions
All prices include VAT.
You will be charged for the volume of data sent and received, and not the time you spend connected.
Unused in-bundle data expires at month end.
Once you have used up your bundle, the applicable out of bundle rate will apply.
SMS messages are charged at standard rates or SMS Bundled rates if applicable.
Data transfer rates are not guaranteed and are dependent on network availability.
Utilisation of data is billed in units, where each unit equals 1 byte.
Out of bundle pricing is rounded off to the nearest cent.
Bundles and tariffs only apply to standard APNs.
Tariffs do not apply to data roaming.
Migration terms and conditions apply.
All terms & conditions contained in Vodacom?s standard airtime agreement shall apply to its broadband offering.
http://www.vodacom.co.za/services/mobile_data/downloads.jsp
Data counter Disclaimer.

Has anybody ever read the contract?? Again I ask ,what protection do we as subscribers have due to a loss of data etc? Not even an offer from VC. For at least 1 month double up on the bundle's we have contract & prepaid. Thank you very much I accept.

 

[ic]

This thread's Google PageRank seems to be stuck on a value of 1, and yet the views are increasing steadily, which suggests that very few people viewing this thread have Google's PageRank enabled for their browsers.

I suggest that forumites consider enabling Google's PageRank within their browsers, e.g. by installing Google's Toolbar and enabling the PageRank functionality.

 

[AirWolf]

This thread's Google PageRank seems to be stuck on a value of 1, and yet the views are increasing steadily, which suggests that very few people viewing this thread have Google's PageRank enabled for their browsers.

I suggest that forumites consider enabling Google's PageRank within their browsers, e.g. by installing Google's Toolbar and enabling the PageRank functionality.

What exactly does the page rank mean?

I've checked for data rollover on both Google.com and Google.co.za and this thread is listed as number one

 

[ic]

http://en.wikipedia.org/wiki/Pagerank

It seems I was wrong about needing to install the Google Toolbar to increase this thread's PageRank, but still useful to have the Google Toolbar installed to view PageRanks - albeit 3 month old values - this thread has been on 1 for as long as I can remember, although it was 0 before that.

 

[Csnoopy]

Oh we now have 5 NO votes for bundle roll over.

 

[AirWolf]

Don't worry, the overwhelming majority of voters have said yes

 

[Csnoopy]

Don't worry, the overwhelming majority of voters have said yes

Eish it is going to slow!! & Then people vote NO.

 

[AirWolf]

I noticed yesterday that my original thread had been merged with another rollover thread from April 2005. Since PPDBs took 2 years to implement, and this thread is now officially over 2 years old, can we expect rollover any time soon Mr V3g?

 

[vodacom3g]

I noticed yesterday that my original thread had been merged with another rollover thread from April 2005. Since PPDBs took 2 years to implement, and this thread is now officially over 2 years old, can we expect rollover any time soon Mr V3g?

No, services are only launched two years AFTER I said it's imminent.....

You'll notice I've not said a word yet.....Especially the 'E-word'....

 

[AirWolf]

No, services are only launched two years AFTER I said it's imminent.....

You'll notice I've not said a word yet.....Especially the 'E-word'....

 

[Csnoopy]

@v3g. Give us a hint.

 

[Contrid]

I truly think that Vodacom data bundles should roll over.
I have iBurst and it rolls over.

 

[Csnoopy]

I truly think that Vodacom data bundles should roll over.
I have iBurst and it rolls over.

Did it rollover and die.