HD PVR Wiring Help

werfie said:
I consider you lucky, I know of 4 other households which experience similar types of problems. What irks me is the fact that it all went haywire literally the day after the software update, which tells me that it’s not a hardware problem. Reading through the Multichoice forums, they have admitted that a lot of these problems exist.

You're right I should probably take it to them, go through the frustration of queues and driving to Randburg, I just get fuming at the excuses and lack of resolutions, how hard it is to get through to someone with answers at the Call Centre... and all this while paying them exuberant subscription fees.

The embarrassing part is that before this, I was always an evangelist for them and HDPVR (I convinced 7, yes 7, people to go out and buy one), now I can't really go round complaining
Click to expand...

Where u stay?
 
werfie said:
I consider you lucky, I know of 4 other households which experience similar types of problems. What irks me is the fact that it all went haywire literally the day after the software update, which tells me that it’s not a hardware problem. Reading through the Multichoice forums, they have admitted that a lot of these problems exist.

You're right I should probably take it to them, go through the frustration of queues and driving to Randburg, I just get fuming at the excuses and lack of resolutions, how hard it is to get through to someone with answers at the Call Centre... and all this while paying them exuberant subscription fees.

The embarrassing part is that before this, I was always an evangelist for them and HDPVR (I convinced 7, yes 7, people to go out and buy one), now I can't really go round complaining
Click to expand...

Maybe I am lucky, or you unlucky :p

But yes, go there (actually queues aren't always that bad) and get them to sort it out. I hate call centres but usually the staff in the building (some of them) can be very helpful.
 
my signal is 65% and quality 95%. i have normal dstv but want to upgrade to HD. is my signal strong enough?
 
akescpt said:
my signal is 65% and quality 95%. i have normal dstv but want to upgrade to HD. is my signal strong enough?
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i am no installer or anything but why is your signal so low? perhaps the lnb needs changing, a tweak on adjustment etc. do you have an old or small dish?

you must lose signal pretty easily in weather?
 
D3x! said:
i am no installer or anything but why is your signal so low? perhaps the lnb needs changing, a tweak on adjustment etc. do you have an old or small dish?

you must lose signal pretty easily in weather?
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Nah normal dish. When I put on the twin lnb I will see if I can't increase that signal. Only tend to lose signal when the weather is extreme.
 
Ok thanks for the info, will bite the bullet and see if I can get it sorted.
 
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