Help: Can't order Afrihost Mobile using foreign passport

TFTC

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Joined
Sep 23, 2010
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I tried ordering the Afrihost mobile deal using my passport and the system declined. Asked for help from Afrihost and was told to put zeros in front of my passport number so that the form will have the requisite characters and still the website declined. I would be grateful for other who ordered using their passports to give me some tips because the technical help I got isn't helping.
 
I tried ordering the Afrihost mobile deal using my passport and the system declined. Asked for help from Afrihost and was told to put zeros in front of my passport number so that the form will have the requisite characters and still the website declined. I would be grateful for other who ordered using their passports to give me some tips because the technical help I got isn't helping.

I had same/similar problem. I even emailed them my passport and address details,but no luck.
PM Afriman , he helped me out
 
Hope they fix the bug real quick

We have built the system to verify South African ID's and prevent fraudeulent signups.

However passports are very difficult to accomodate, as each country uses it's own coding system, and we can't predict what format or how many characters are required.

PM me and I'll talk you through how to sign up :)
 
Last edited:
We have had the usage bug reported to us, and we're working on sorting this out. Just remember that once fixed it may only affect reporting going forward, so we'll need you guys to monitor that the issue does not occur again :(

Someone from Afrihost walked me through the process and I've managed to order now. Thanks.
 
Someone from Afrihost walked me through the process and I've managed to order now. Thanks.

Awesome. Sorry changed my post becuase it was actually meant for a different thread :)

This is not a bug in the system, but as I've explained below - it's basically to prevent fraudulent signups :)
 
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