help - getting disconnected

[Antonio]

Started 3-4 days ago, I get disconnected at least once a day - I can not connect to any website and I can not connect to the ROUTER as well, after unplugging the router and plugging it back in everything's ok.

I'm guessing problem with the router - what should I do? Any settings I should check/change, is it possible to be a virus/whateverware? Or do I have to get a new router?


Thanks for your help

 

[Simple Twist Of Fate]

could be old firewall not removed completely, eg, like Zonealarm or Sygate
check registry
apply

netsh int ip reset c:\resetlog.txt
from start
run

good luck

 

[zerofocus]

Started 3-4 days ago, I get disconnected at least once a day - I can not connect to any website and I can not connect to the ROUTER as well, after unplugging the router and plugging it back in everything's ok.

I'm guessing problem with the router - what should I do? Any settings I should check/change, is it possible to be a virus/whateverware? Or do I have to get a new router?


Thanks for your help

My router used to do the same. Firmware update made it better, but its still stuffed to this day. Try the firmare, if that doesnt work...get a new one

 

[Antonio]

could be old firewall not removed completely, eg, like Zonealarm or Sygate
check registry
apply

netsh int ip reset c:\resetlog.txt
from start
run

good luck

never had any firewalls installed, don't think that's the problem but thatnks for your reply

My router used to do the same. Firmware update made it better, but its still stuffed to this day. Try the firmare, if that doesnt work...get a new one

right now checking for spyware/viruses, my next step will be to update the firmware, took me a while to figure out what my router was, I kmew it was Billion but wasn't sure if it was 5102, 5102S ..., turned out its 5102

 

[BILLION Tech]

Hi Antonio can you please email [email protected] with your phone number so we can contact you and help you out

 

[Antonio]

Hi Antonio can you please email [email protected] with your phone number so we can contact you and help you out

Hi
thanks for the offer, I have resolved the issue. It was the firmware after all, I tried upgrading it from billion.com first and that didn't help, then I got the latest from billionsa.com and it's all good since then.

May be I d/d the wrong thing from billion.com.