HELP NEEDED URGENTLY!!!

Hey guys tried my cousins siemens gigaset today and this is what i got Status: Cable connected
Line mode: G.DMT
Maximum line rate: 2240 kbps (upstream)
Noise margin: 8.8 dB (upstream)
Line attenuation: 44.6 dB (upstream)
Output power: 17.5 dBm (upstream
And yes i do have a NetgearDG834v5 and it keeps dropping my connection, my line syncs at Downstream rate: 2240 kbps
Upstream rate: 512 kbps
but i am paying for a 4mbs line, am i getting ripped off? please any help would be nice.
 
ajules said:
I have a NetgearDG834v5 and according to my router stats my line syncs at 8031kbps down and 639kbps up.Does the fact that it is not syncing at precisely 8032 and 642 suggest there is something wrong with my router or would my line be at fault?Have also seen a lot of good comments on the TP-Link Wireless and thinking of getting one too.
Click to expand...

Where can i get this tp link from guys, because i saw a netgear n100 at mitabyte for R702 and its a wireless N.
 
AgentJ007 said:
Hey guys tried my cousins siemens gigaset today and this is what i got Status: Cable connected
Line mode: G.DMT
Maximum line rate: 2240 kbps (upstream)
Noise margin: 8.8 dB (upstream)
Line attenuation: 44.6 dB (upstream)
Output power: 17.5 dBm (upstream
And yes i do have a NetgearDG834v5 and it keeps dropping my connection, my line syncs at Downstream rate: 2240 kbps
Upstream rate: 512 kbps
but i am paying for a 4mbs line, am i getting ripped off? please any help would be nice.
Click to expand...
looks like there's noise on the line, do you hear static when picking up the phone?
as for being ripped off, they can get away with charging you for 4meg even if you sync as low as 640 kbps.
 
@AgentJ007:
I always buy TP-Link routers/modems from Uniterm Direct. You can buy the routers for slightly cheaper from them off bid-or-buy.

There is definitely something wrong with your line if the Gigaset 762SX can't even sync at 4Mbps with a line attenuation of 45dB.
 
Pada said:
@AgentJ007:
I always buy TP-Link routers/modems from Uniterm Direct. You can buy the routers for slightly cheaper from them off bid-or-buy.

There is definitely something wrong with your line if the Gigaset 762SX can't even sync at 4Mbps with a line attenuation of 45dB.
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What can i do, or what do i tell the telkom technician? I have been working closely with a tech but he says that there's nothing wrong with the line.
As for noise on the line there used to be some but now nothing. Whats happening, why ME!!!!!
 
Srack0verflow said:
looks like there's noise on the line, do you hear static when picking up the phone?
as for being ripped off, they can get away with charging you for 4meg even if you sync as low as 640 kbps.
Click to expand...

Can i maybe threaten them with the new consumer act, :D
 
Could it be that telkom set your adsl profile to 2 meg because you kept complaining?

It sounds like it's your modem as the other modems don't disconnect. Call telkom to make sure your profile is set to 4meg. The first thing they do when someone complains is lower their profile speed.
 
Qwikslver said:
Could it be that telkom set your adsl profile to 2 meg because you kept complaining?

It sounds like it's your modem as the other modems don't disconnect. Call telkom to make sure your profile is set to 4meg. The first thing they do when someone complains is lower their profile speed.
Click to expand...

I have done that a number of times, they dropped my speed to 2megs and then i called in and had them change it back to 4mg.
 
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