Help request for V3G

Org

New Member
Joined
Aug 3, 2005
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Hi there V3G

Don't know if u'll remember but about a month ago i posted about connection problems when playing online poker. In your'e reply you suggested that i take the card in to a walk-in centre to get tested (u suggested a lot of other things as well). I took the card to Vodaworld, they tested it and it was fine. They suggested I log a call with the data helpdesk to send a techie out to my house. I did that on the 4th, 8th, 9th and 23rd of August. No luck and no techie. Any chance u can wake them up?

On to another topic...

I read through the thread today about the vodacom network problems and in there I found the link for the Telkom speed test, so I gave it a try. I have the novatel card in a desktop pc using an Elan pcmcia adapter card, no external antenna, 32K sim, 3G only profile. Here is the results:

Test done at 19:30
Below is the data used to calculate your download speed:
· Download time: 101.141 seconds
· Size of file: 500 KiloBytes
· Estimated line speed: 40.3 (kilobits/second)
· Estimated line speed: 4.9 (kiloBytes/second)
Test done at 19:45
Below is the data used to calculate your download speed:
· Download time: 191.828 seconds
· Size of file: 500 KiloBytes
· Estimated line speed: 21.3 (kilobits/second)
· Estimated line speed: 2.6 (kiloBytes/second)
Test done at 20:30
Below is the data used to calculate your download speed:
· Download time: 82.079 seconds
· Size of file: 500 KiloBytes
· Estimated line speed: 49.7 (kilobits/second)
· Estimated line speed: 6.1 (kiloBytes/second)
Pinging smtp.vodacom.co.za for 45 minutes:

Request timed out.
Reply from 168.210.129.147: bytes=32 time=338ms TTL=254
Reply from 168.210.129.147: bytes=32 time=347ms TTL=254
Reply from 168.210.129.147: bytes=32 time=318ms TTL=254
Reply from 168.210.129.147: bytes=32 time=382ms TTL=254
Reply from 168.210.129.147: bytes=32 time=318ms TTL=254
Reply from 168.210.129.147: bytes=32 time=358ms TTL=254
Request timed out.
Request timed out.
Reply from 168.210.129.147: bytes=32 time=337ms TTL=254
Reply from 168.210.129.147: bytes=32 time=387ms TTL=254
Reply from 168.210.129.147: bytes=32 time=368ms TTL=254
Reply from 168.210.129.147: bytes=32 time=380ms TTL=254
Reply from 168.210.129.147: bytes=32 time=367ms TTL=254
Reply from 168.210.129.147: bytes=32 time=347ms TTL=254
Reply from 168.210.129.147: bytes=32 time=337ms TTL=254

Ping statistics for 168.210.129.147:
Packets: Sent = 1841, Received = 1667, Lost = 174 (9% loss),
Approximate round trip times in milli-seconds:
Minimum = 202ms, Maximum = 1532ms, Average = 356ms


Any comments?

Thnx for all your support on the Forum
 
We need to get you sorted.

The pings suggest 3G, the download speed, GPRS.

Do you connect on 3G (blue LED) or GPRS (Green LED)?

Org, maybe the best bet is to PM me with all your contact details, physical addr, etc. We'll get someone out to you.
 
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