Help!

marksmith4x4

marksmith4x4

Member
Joined
Dec 14, 2023
Messages
11
Reaction score
11
PLEASE HELP. Two online applications:
ONLINE70097 & ONLINE60772

Phone application - Call REF 611873
APP 1: 2262675PA
APP 2: PSN-80689

Numerous phone calls. No Twitter assistance. What do I do now?

I need two cell contracts finalised before Xmas!! New contract process usually takes 30 minutes .. now its taking weeks!
 
You might want to contact Telkom directly given their rep was last seen here back in 2017.
 
marksmith4x4 said:
PLEASE HELP. Two online applications:
ONLINE70097 & ONLINE60772

Phone application - Call REF 611873
APP 1: 2262675PA
APP 2: PSN-80689

Numerous phone calls. No Twitter assistance. What do I do now?

I need two cell contracts finalised before Xmas!! New contract process usually takes 30 minutes .. now its taking weeks!
Click to expand...
Try pestering them at a Telkom shop to help you out, if you live near one ?

That's what I would do, next.
 
Also try private messaging this :


It should get you interacting with a bot which will ask for the details, after which time you should get a human response.

I managed to a few years ago, when it was still Twitter-proper. Didn't get the feedback I was hoping for, but got it, nonetheless.
 
Thanks all,
Have reached them on twitter, facebook, in store, phone and online and have only reached stupid people.

None of them are willing to escalate. I am opening two new contracts and it seems like they dont want my money???
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X