I called 140 this morning to load a SMS bundle but Mohamed from the helpdesk said they can load it but it probably won't work. How's that for customer service? The website gives the product info and the call center agents tell you not to load it... why the hell do we pay you then?
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Helpdesk don't recommend SMS Bundles
- Thread starter IamNoone
- Start date
Grim Reaper
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What package you on?
Grim Reaper
Active Member
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- Jul 26, 2008
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There was a problem a while back, where Control Chat subscribers did not receive their bundle SMS, however it was reslved on an individual basis. But it can be loaded...
SUPERMAN89
Expert Member
The website for any company can tell many different stuff, you phone the call center and they tell you the updated stuff...For example vodacom keeps the free data prom advert on their website I cant go blame the call center but the website...
Grim Reaper
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- Jul 26, 2008
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Just an update, SMS bundles are not offered on COC packages anylonger...