Herotel

shaheedtait

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Hey guys. Looking for some insight into this new ISP. I'm looking to relocate to Paarl and this seems to be the only ISP that services the area.
Can I use another ISP with Herotel infrastructure? The prices on the website is daylight robbery compared to what I am paying at the moment not to mention 7 day rolling fair usage threshold. Reviews on HelloPeter also look horrible.

Any help would be appreciated.

Currently using Vumatel/Accelerit 100/100 @ R1153 no FUP no throttling whatsoever
Herotel for a pisspoor 10/3 @ R1199 with FUP
 
Herotel (aka BreedeNet, and a couple of other rural independents) is a ripoff.
8MB radio/microwave link is R816/month on a 24month CONTRACT!

Steer clear, far away.
 
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The public is very lucky to have plucky characters able to survive and serve in such a dis-functional environment.

I know several rural wisps who worked years to just break even, so it is not surprising that they disregard comments from people who seem to feel they are 'entitled' to near-free internet access.

The cost to the end-user greatly depends on how much trouble & expense the provider has to go to to deliver service in a given area.

Whilst In-town services may including fiber widely available and at competitive rates, this does not apply in more difficult locations. There are areas where the nearest fiber line may be 100km or more away, as great cost, and has to carried across a private network requiring a heavy investment ( and probably with limited returns ).

If you live / work in the sticks, it is unreasonable to expect a wisp to deliver city-like fiber high-speed & uncapped service at anything approaching comparable rates.

Also raising prices are incompetent or corrupt authorities with their vested interests who have failed to deliver promised and necessary infrastructure needed by wisps to viably roll out services. Many of these wisps are heroes in their own areas, because they have overcome so many odds to provide services to their previously un-served/under-served communities.

Recently, the pressure ramped-up when the lock-down regulations caused so many to work remotely. This dramatically accelerated the demand for services and bandwidth usage by several hundred percent. Even fiber operators were scrambling to re-work their contention ratios to meet the now much higher demand caused by so many devices sharing services - and every device is much busier than before lock-down.
This has put huge strain on available spectrum where ISM bands have become saturated.
Bandwidth is now a much more valuable 'commodity' and rural prices remain high from 2nd-tier operators.

All these factors mean that any prospective wisp has to possess a hefty appetite for risk and have access to capital. Our unfriendly banking system, expensive, slow banking systems, far too many regulations, disruptive load-shedding, ridiculous labor laws and a hostile receiver can make the life of a wisp a nightmare.

Such are the challenges of operating in what is pretty much a socialist state - which are known for inefficiencies and high overheads. My hat goes off to all fellow-wisps who are able to succeed !
The point is whether the advertised service level is actually being provided or not. Writing huge long excuses doesn't cut it. If your infrastructure renders a particular service level available, then that is what you can sell. If you advertise the fact that you provide 50 mbps uncapped and then only manage to provide a fraction of that then you are lying. It is simple. Whatever the excuse may be. 'The government' or 'socialism' or 'my dad fiddled with me' the bottom line is that if you can only provide 'x' level of service but vlaim to provide 'y' level of service then you are lying. Defrauding your customers.
 
On a serious note though, I wm trying to figure out if Herotel is a viable option?
 
On a serious note though, I wm trying to figure out if Herotel is a viable option?
For what its worth the word is that their FTTH is solid - cant comment on the microwave links but I assume they meh due to interference.
 
On a serious note though, I wm trying to figure out if Herotel is a viable option?
If you search the forums, you'll see I've complained a lot about Herotel (Bronberg specifically) in the past.

They have since made good changes to their network and their pricing structures and I've been a happy customer for a good few months/year. I just wish they had batteries for load shedding on their equipment.

Their prices are great though and the internet is very stable (now).
 
Herotel wireless is unreliable, overpriced and only bearable if it's your only option. Had it in Grahamstown. I hear good things about their fibre in terms of both value and quality.
 
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