herotel

  1. Luis

    Herotel trains future entrepreneurs at its dedicated academy

    Herotel trains future entrepreneurs at its dedicated academy Herotel Academy has trained hundreds of young entrepreneurs and unemployed people across South Africa as part of its internal and community-focused skills development programme. Erica Botha, Herotel’s head of learning and...
  2. Hanno Labuschagne

    Vumatel taking over Herotel

    Vumatel taking over Herotel The Competition Tribunal has approved a merger in which South Africa's largest fibre network operator (FNO), Vumatel, will acquire control of the country's third-largest FNO, Herotel. The tribunal's approval aligns with a Competition Commission recommendation...
  3. PanSan

    HeroTel = HeroFail

    So at exactly 00h00 this morning, HeroTel did a April fools joke on us, i suspect all Fibre clients by disconnecting them all. As of now, 10h58, after numerous system reboots, contacting them via their WA support that only lets you have a session of 10 seconds before the agents terminate the...
  4. Hanno Labuschagne

    Best FNOs of Q3 2024

    Best FNOs of Q3 2024 An analysis by MyBroadband has found that Herotel is the best FNO in South Africa, followed by Vumatel and Octotel. These findings are based on feedback from over 5,500 unique users on the MyBroadband Speed Test website.
  5. Enby Panda

    Port forwarding on Herotel

    Hello! Does anybody know if Herotel does something strange with public facing IPs? The IP my router thinks it has and the one I get from search results is different. I'm trying to port forward with no success. Has anybody else run into this problem? Thank you for your time.
  6. Hanno Labuschagne

    Criminals stealing fibre cables and "smoking" them

    Criminals stealing fibre cables and "smoking" them At least one major fibre network operator (FNO) in South Africa has learnt that criminals are stealing parts of its fibre cabling and smoking them. MyBroadband recently asked the country's biggest FNOs how their rollouts and network uptime...
  7. Hanno Labuschagne

    South Africa's biggest FTTH networks share achievements and challenges in 2023

    South Africa's biggest FTTH networks share achievements and challenges in 2023 South Africa's biggest fibre network operators (FNOs) continued to expand their fibre-to-the-home (FTTH) networks substantially in 2023. The number of people using FTTH has surged past those that had a Telkom DSL...
  8. Jan

    Herotel reports it now passes 500,000 stands, targeting a million in 3-5 years

    Herotel hits major fibre milestone Fibre operator Herotel says its network now passes 500,000 stands. The company said it would continue to execute its rollout plans at a consistent rate. Although Herotel said it had been proactive in addressing the challenges of load-shedding, it acknowledged...
  9. Jan

    Symmetric 100Mbps uncapped FTTH price comparison - May 2023

    Fibre war in South Africa — 100Mbps uncapped packages compared Wirulink provides cheaper 100 Mbps fibre packages than some of its larger competitors, such as Afrihost and Axxess, a MyBroadband analysis has shown. There was generally a difference of R100 to R200 between the cheapest and most...
  10. Jan

    Vumatel and Openserve charge ISPs for downgrades

    These fibre networks punish ISPs when customers downgrade to cheaper packages At least two of South Africa's major fibre network operators (FNOs) penalise Internet service providers (ISPs) when their fibre-to-the-home (FTTH) customers downgrade to slower packages. The issue of fibre downgrade...
  11. Jan

    WISP roundup - March 2023

    Best wireless Internet service providers for homes in South Africa South African households without access to fast fibre or reliable mobile connectivity can consider a fixed-wireless access (FWA) package for their uncapped Internet needs. While Internet service providers (ISPs) often use the...
  12. Jan

    Biggest fibre networks operators in South Africa - March 2023

    South Africa's biggest fibre networks South Africa has around 1.5 million households with fibre-to-the-home (FTTH) connectivity, thanks to a plethora of fibre network operators (FNOs) rolling out infrastructure across the country. Six of these FNOs have over 100,000 customers connected to...
  13. Jan

    100Mbps FTTH price comparison - December 2022

    Fibre showdown — 100Mbps prices compared Wirulink, C-Way, and RSAWeb offer the lowest 100Mbps fibre prices compared to more-prominent Internet service providers (ISPs) like Afrihost, Axxess, and Cool Ideas, a MyBroadband analysis has shown. Wirulink offers the lowest prices for Openserve and...
  14. Jan

    50Mbps FTTH FNO-ISP price comparison

    South African fibre price war — with 50Mbps from R499 per month The entry-level fibre package speed for many South African fibre network operators (FNOs) has shifted from 10Mbps or 20Mbps to 50Mbps. A MyBroadband analysis has revealed that smaller Internet service providers (ISPs) offer the...
  15. Jan

    How Telkom let Vumatel (and everyone else) eat its lunch

    Fighting fibre with fibre Telkom released its mid-year financial results on Wednesday — and it wasn’t pretty. Revenue was down 0.7% to R21 billion, mobile service revenue was down 0.7% to R8.78 billion, fixed service revenue was down 9.8% to R6.28 billion, and headline earnings per share was...
  16. Jan

    Fixed wireless access broadband's future in South Africa

    The future of fixed wireless in South Africa Fixed wireless access (FWA) continues to play an important role in connecting communities and businesses to the Internet in less-populated areas with little or no fixed broadband coverage. That is the view of Vodacom and Herotel, which sell this...
  17. BamboozledAttorney

    Best 200/200 deals

    It has been a while since I have done one of these. I did a thorough analysis on selected ISPs and which FNOs they operate on, just to see what the price would be for a 200/200 package. The reason why I decided to do this is that surprisingly, Webafrica on a Vumatel FNO got cheaper... The...
  18. Jan

    South African fibre operator comparison - homes passed and connected

    Vumatel and Openserve rule South Africa's fibre roost Vumatel and Openserve are South Africa's largest fibre-to-the-home players, but smaller fibre network operators' (FNOs) infrastructure rollouts are increasing their footprints in the country. MyBroadband asked South African FNOs about their...
  19. Jan

    ISP churn risk comparison - October 2022

    HeroTel, Afrihost, and Cool Ideas safe — but Webafrica and Cell C at big risk Research by Analytico revealed that HeroTel, Afrihost, and Cool Ideas have a low churn risk, while Webafrica and Cell C face the biggest churn risk. Analytico is a South African IT and telecommunications research...
  20. Jan

    October 2022 ISP rankings - price, speed, support

    Best South African ISPs for price, speed, and support Research by Analytico revealed that Herotel, Cool Ideas, and Afrihost are the top Internet service providers (ISPs) for price, network quality, and support, respectively. Analytico is a research company focusing on South Africa’s...
Top
Sign up to the MyBroadband newsletter
X