herotel

  1. Jan

    Fibre network operator connectivity rates in South Africa

    Connectivity rate of South Africa's top fibre providers The average connectivity rate among South Africa’s largest fibre network operators is 34.4%, with Openserve, Supersonic, and Frogfoot leading the way. The connectivity rate is calculated by dividing the number of homes connected by the...
  3. Jan

    Internet service provider customer satisfaction rankings - October 2022

    Cool Ideas beats Afrihost, RSAWeb, and Herotel in customer satisfaction Research by Analytico revealed that Cool Ideas ranked the highest in customer satisfaction and brand loyalty among South Africa’s top Internet service providers (ISPs). Analytico provides market research, network...
    • Jan
    • Thread
    • afrihost analytico axxess cell c cool ideas herotel home connect rain rsaweb supersonic telkom webafrica
    • Replies: 7
    • Forum: Broadband and IT News
  4. Jan

    Openserve and Vumatel neck-and-neck for in race for South Africa's top fibre brand

    Openserve versus Vumatel — a close race for the top fibre brand Research by Analytico reveals that Openserve is the fibre network operator (FNO) with the strongest brand, followed closely by Vumatel. Frogfoot and MetroFibre also performed well in brand awareness, considering that they are much...
    • Jan
    • Thread
    • analytico evotel frogfoot herotel metrofibre networx octotel openserve vumatel
    • Replies: 6
    • Forum: Broadband and IT News
  5. Jan

    Herotel and Metrofibre discuss their big fibre plans

    South African fibre war — Herotel and MetroFibre's big plans Fibre network operators (FNOs) Herotel and MetroFibre have big plans to expand their operations in South Africa and to different market segments. This includes passing more homes in the country and developing solutions for...
    • Jan
    • Thread
    • community investment ventures holdings (civh) herotel maziv metrofibre vodacom vumatel
    • Replies: 0
    • Forum: Broadband and IT News
  6. Jan

    Herotel reduces 75Mbps and 100Mbps prices, free upgrades for existing customers

    Herotel cuts prices and rolls out fibre speed upgrades Herotel has informed subscribers on its 75Mbps and 100Mbps home fibre services that it is upgrading their speeds for free. This comes as the closed access fibre network operator reduced the prices of its two mid-range fibre products.
    • Jan
    • Thread
    • community investment ventures holdings (civh) derek hershaw herotel pieter uys remgro vumatel
    • Replies: 26
    • Forum: Broadband and IT News
  7. Jan

    Top fibre network operators in South Africa

    South Africa's top fibre network operators revealed Analytico's 2022 South African Fibre Report revealed that Vumatel and Openserve dominate the local fibre market, with over 50% market share in homes passed and homes connected. Analytico is a research company that provides research reports...
    • Jan
    • Thread
    • analytico frogfoot herotel metrofibre networx openserve vumatel zoom fibre
    • Replies: 1
    • Forum: Broadband and IT News
  8. Jan

    The biggest ISPs in Gauteng, Cape Town, and Durban

    South Africa's biggest ISPs in Gauteng, Cape Town, and Durban A new report by Analytico revealed that Rain is the largest fixed-broadband Internet service provider (ISP) in Gauteng, while Telkom reigns supreme in Durban and Cape Town. Analytico is a research company that provides research...
    • Jan
    • Thread
    • analytico axxess herotel rain telkom vodacom vox webafrica
    • Replies: 3
    • Forum: Broadband and IT News
  9. Jan

    Vumatel hoping to increase Herotel stake to 100%

    Vumatel wants to buy 100% of Herotel Community Investment Ventures Holdings (CIVH), Vumatel's holding company, wants to increase its share in Herotel from 48% to 100% to help it reach "secondary" cities. Vumatel acquired a 45% stake in Herotel in February 2022.
    • Jan
    • Thread
    • community investment ventures holdings (civh) dietlof mare herotel pieter uys remgro vumatel
    • Replies: 13
    • Forum: Broadband and IT News
  10. Jan

    Fibre and DSL ISPs with highest net promoter score in South Africa - July 2022

    South Africa's fixed-broadband ISPs with highest NPS revealed Analytico's 2022 South African ISP Report revealed that Cool Ideas, RSAWeb, and Afrihost topped the net promoter score and customer satisfaction rankings. Net Promoter Score (NPS) is a good measure of customer loyalty and predicts...
    • Jan
    • Thread
    • afrihost analytico cell c cool ideas herotel home connect net promoter score (nps) rain rsaweb
    • Replies: 3
    • Forum: Broadband and IT News
  11. Jan

    Vumatel assures Herotel will remain independent as it recruits new CEO

    Vuma's plans for Herotel as it hunts for a CEO Herotel is recruiting to appoint a permanent CEO after Van Zyl Botha stepped down from the role, the company has told MyBroadband. In the meantime, former Vodacom executive Chris Ross is serving as acting CEO.
    • Jan
    • Thread
    • chris ross community investment ventures holdings (civh) dark fibre africa (dfa) dietlof mare herotel van zyl botha vumatel
    • Replies: 2
    • Forum: Broadband and IT News
  12. Jan

    We tested Herotel's claim that it has the best fibre prices in South Africa

    Best fibre prices in South Africa — Herotel's bold claims tested Herotel claims to offer the best fibre prices in South Africa, but several Internet service providers are cheaper, a MyBroadband analysis has found. Laying claim to offering the best or cheapest fibre prices is a fraught exercise.
    • Jan
    • Thread
    • frogfoot frogfoot air herotel metrofibre openserve openserve web connect vuma reach vumatel
    • Replies: 18
    • Forum: Broadband and IT News
  13. Jan

    South African ISPs are hiring developers, network engineers, and sysadmins

    South African ISPs are hiring — 34 tech jobs you can apply for now Many of South Africa's big Internet service providers (ISPs) are recruiting developers and engineers in various roles. According to the Skills Development Corporation, the most employable field at the end of 2021 was...
  14. Jan

    Vumatel acquires non-controlling stake in Herotel

    Vuma acquires 45% stake in Herotel Vumatel has acquired a 45% non-controlling stake in Herotel, a fixed wireless Internet service provider and a player in South Africa’s fibre-to-the-home industry. Herotel has passed over 150,000 homes and business users across more than 400 towns and cities.
    • Jan
    • Thread
    • community investment ventures holdings (civh) dietlof mare francois wessels herotel raymond ndlovu vumatel
    • Replies: 14
    • Forum: Broadband and IT News
  15. Jan

    Fibre ISP email support tested

    ISP email support tested — and only one could answer a simple question An email support test of South African Internet service providers (ISPs) by MyBroadband revealed that only RSAWeb provided a complete and reasonable answer to the questions asked. Email is a core part of any ISP’s support...
    • Jan
    • Thread
    • afrihost axxess cell c cool ideas herotel home connect metrofibre networx mtn rsaweb supersonic vodacom vox
    • Replies: 24
    • Forum: Broadband and IT News
  16. M

    Herotel Fibre Cancelation

    Guys, good luck trying to cancel your Herotel fibre line. I'm on a month to month and needed to cancel the line so that the service terminates at the end of September. All fair and well, I call up the support desk (on the 31st of August) check that I'm payed up, and ask what the procedure is...
  17. Jan

    Cheapest fibre deals by line speed in South Africa

    Cheapest fibre-to-the-home deals in South Africa South Africans can now get uncapped fibre packages starting from as little as R299 per month thanks to substantial price cuts in the past year. Openserve, Frogfoot, Vumatel, MetroFibre, Herotel, and Octotel were among the fibre network operator...
    • Jan
    • Thread
    • fibre-to-the-home (ftth) frogfoot herotel metrofibre octotel openserve vumatel
    • Replies: 15
    • Forum: Broadband and IT News
  18. Jan

    Fibre-to-the-home price comparison - Vumatel and Octotel join the price war

    Fibre price war — Vumatel and Octotel join the fight Fibre network operators and Internet service providers (ISPs) in South Africa have slashed the price of fibre-to-the-home products in recent months. Openserve started the price war in March when it upgraded speeds and cut prices on its fibre...
    • Jan
    • Thread
    • fibre-to-the-home (ftth) frogfoot herotel metrofibre networx octotel openserve vumatel
    • Replies: 21
    • Forum: Broadband and IT News
  19. Chris

    South African fibre price war

    South African fibre price war South African broadband users are enjoying big price cuts and free speed upgrades on fibre-to-the-home products with fibre network operators and ISPs fighting for market share. The fibre price war was started by Openserve when it upgraded speeds and cut prices on...
    • Chris
    • Thread
    • afrihost axxess frogfoot herotel isp metrofibre openserve vumatel
    • Replies: 61
    • Forum: Broadband and IT News
  20. Chris

    South African fibre price war - uncapped fibre for under R400 per month

    South African fibre price war - uncapped fibre for under R400 per month South Africans can now buy a fast, uncapped fibre-to-the-home service for under R400 per month thanks to speed increases and price cuts from network operators. The fibre price war in South Africa was started by Openserve...
  21. S

    Herotel

    Hey guys. Looking for some insight into this new ISP. I'm looking to relocate to Paarl and this seems to be the only ISP that services the area. Can I use another ISP with Herotel infrastructure? The prices on the website is daylight robbery compared to what I am paying at the moment not to...
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