Hetzner Down?

[Ianf1]

Hi
Hetzner hosts my website and mail. Can't get mail this morning or get to the website anyone else have this problem

 

[rpm]

Since you are able to post here we are fine

IN which data centre are you hosted?

 

[Ianf1]

RPM
I am not sure what centre but I am in Johannesburg so I would assume JHB. I have had hassles before with customers unable to send me files on my website ( I have a Perl dropbox) and I couldn't understand the answer. They just said I should set up a FTP for my customers! But you have to make easy for the the customers. I will try phone again at 8 as no one answers at Hetzner now.

 

[Ianf1]

After getting to them after 8am they reset server 20b that was down which is hosted is Johannesburg. The helpdesk said the server was only down for about 20 minutes and now admit it was from 7am to just after 8am. Anyway you look at it they now have a lot to do on my site to meet the 99.9% uptime they advertise.

 

[chiskop]

Hmm, got problems with one site (hosted in CT). The other sites hosted in CT or DE seem fine.

On line to hetzner support atm.

Edit: update - was dns problem outside of hetzner.