How do you like your online banking security?

Milano

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Ok, so I bank primarily with ABSA, then FNB and Standard.
Since forever ABSA have had the on-screen keypad to prevent key-logging, the pin plus secondary password, etc.
Never noticed that on FNB or STD, but I don't use those often.
Do they all offer similar levels of security? SMS codes etc?
The number of codes being sent by ABSA these days is unbelievable, but necessary, I guess?
Who are you with? Enough security? Too much? Too little?
 
I don't like ABSA as a bank, but I enjoy their online banking.

The fact that you enter only segments of your full password each time (AND via your mouse) is a nice way of getting around keyloggers.
 
My Barclays account security is a giant pain in the you-know-what. I've got a chip-and-pin card reader I have to have on hand to generate a one time passcode.

FNB's security is much simpler.
 
Capitec is easy, my code generate dongle is on my keys and don't have to wait for a sms or worry about cellphone battery life

Used to (also-per another post) be with ABSA & their I/banking was very good, but their fees (which changed drastically when Barclays took them over) forced a change to Capitec.

Question I have about Capitec is : As long as it's still in working order, do they replace that dongle for nothing when the battery runs out, as I'm sure they don't replace the battery 'while you wait' ?
Anyone with Capitec know the answer to this?
 
Investec's security is real simple... Enter ID, enter Password, enter random generated number sent to you via sms.
 
Standard's security is really poor, no keypad or anything (SMS, key generator) - a keylogger will nail you every time.

They really need to do something.
 
Standard Bank offers Rapport software for free to counteract any possible key loggers and secure your connection. They also send you a OTP, and you can set sms notification as soon as someone logs in.

Quite simple, but secure.
 
Standard Bank offers Rapport software for free to counteract any possible key loggers and secure your connection. They also send you a OTP, and you can set sms notification as soon as someone logs in.

Quite simple, but secure.

That Rapport software is rubbish, there is no way that I will install that on any computer that I use - they should be ashamed of themselves for distributing such shyte. Everyone that I know that has installed that on their computers have had major problems.

I don't get a OTP when I log on, and I don't see any way to specify that - you must be mistaken.

Haven't seen the setup for a SMS notification when you log in, but maybe that is somewhere, will look.

IMHO their security is really poor.

My GF had withdrawals from her account to a third party, no notifications, nothing. And her PW had not been compromised - but I think that was an inside job.
 
I have my gripe with Standard Bank - they try and force Rapport software on you and there is no way to disable those annoying popups. Incidentally over the last 10 days I have received over 30 SBSA phishing emails and those phishing websites actually render better on the Mac than the original site ;-)

Nedbank Business banking has the best internet banking security in my experience. People tend to forget about the SBSA/Vodacom fraud issue as well as when SBSA conveniently left CSV export file available for download to anyone capable of backtracking the site-URL. Quite poor security for someone who manages your money.
 
That Rapport software is rubbish, there is no way that I will install that on any computer that I use - they should be ashamed of themselves for distributing such shyte. Everyone that I know that has installed that on their computers have had major problems.

Rapport works flawlessly on both my computers.


I don't get a OTP when I log on, and I don't see any way to specify that - you must be mistaken.

Definitely get a OTP everytime I make an online payment. Payment won't go through if I don't punch the OTP in.


Haven't seen the setup for a SMS notification when you log in, but maybe that is somewhere, will look.

It's under Account Settings> Notification

You can set a number of notification methods there.


IMHO their security is really poor.

My GF had withdrawals from her account to a third party, no notifications, nothing. And her PW had not been compromised - but I think that was an inside job.

Check out the notification settings, and if for some reason you get no OTP - check with Standard Bank. It should be a default action.

Try Rapport - added piece of mind.
 
Standard bank used to a have a keypad to enter the pin code but they removed it for whatever reason about 2 years ago.

But security comes down to basically having an up to date antivirus of sorts and a firewall.

Other than that apart from a OTP that some banks do, i don't really think there is anything more one could do?
 
Rapport works flawlessly on both my computers.

Too many friends have had problems - won't touch that software !

You've confirmed what I said, no OTP when you login, nor a key generator or on-screen keypad - really poor !!!

As I said, the GF didn't receive SMS's when her money was stolen, but that may have been part of that dual sim-card scam that went on for a while, who knows.

Standard did pay her back, but they were really snotty, and the police were useless.
 
Standard bank used to a have a keypad to enter the pin code but they removed it for whatever reason about 2 years ago.

AFAIK it was badly programmed, and used too many resources. The correct solution would have been to do a better programming job rather than removing it.
 
I have my gripe with Standard Bank - they try and force Rapport software on you and there is no way to disable those annoying popups.
Also tired of that annoying pop-up with no way of disabling it.
 
ABSA has SO many security features. Username and password/pin to log on, then verification no's when you add a beneficiary, when you make a once-off payment, etc.

It's for our own good I suppose, but can be cumbersome sometimes.
 
ABSA have moved all the responsibility to the consumer.
They're still pretending that SMS's transmitted through the airwaves unencrypted cannot be intercepted.

I prefer Capitec's way, far simpler.
 
I would also prefer one of those pseudo-random number generator dongles, much easier and secure.
 
I've never had a popup for the rapport software... I'm using FF with adblock.
 
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