iDenTiTy
Expert Member
I am quite upset with MTN now.
My Vodacom contract officially ended 28 Feb. On the Thursday, I walked in to MTN and spoke to an articulated youngster at the front desk.
I asked him what the process was wrt porting from Vodacom.
He said we first get approval for the contrac. We then request a port from Vodacom, and upon approval the number is ported.
Cool.
I then asked: "How long does the credit checking/approval for a new contract take MTN?" Upon which he answered: "24-48 hours".
Fine.
This is now 72 hours later, and still nothing. The problem is now, I have to pay Vodacom and MTN at the same time, since the contract cancellation is taking place during this month and not the previous month.
My question is this:
How long is the authorisation for the taking out of a contract with MTN supposed to take?
How long must I wait for me to get a sim card from MTN with a phone?
This is absolutely bullschit !!!
Who do I speak to? The 083 1808 number loops - there is no options list !!!!
What must I do (since MTN isn't doing anything..)?

My Vodacom contract officially ended 28 Feb. On the Thursday, I walked in to MTN and spoke to an articulated youngster at the front desk.
I asked him what the process was wrt porting from Vodacom.
He said we first get approval for the contrac. We then request a port from Vodacom, and upon approval the number is ported.
Cool.
I then asked: "How long does the credit checking/approval for a new contract take MTN?" Upon which he answered: "24-48 hours".
Fine.
This is now 72 hours later, and still nothing. The problem is now, I have to pay Vodacom and MTN at the same time, since the contract cancellation is taking place during this month and not the previous month.
My question is this:
How long is the authorisation for the taking out of a contract with MTN supposed to take?
How long must I wait for me to get a sim card from MTN with a phone?
This is absolutely bullschit !!!
Who do I speak to? The 083 1808 number loops - there is no options list !!!!
What must I do (since MTN isn't doing anything..)?