How to cancel OpenWeb

D

DerpiesFreud

Expert Member
Joined
Apr 23, 2009
Messages
2,393
Reaction score
4
Location
The Internet
Signed up for their uncapped special thing, The red cancel button is disabled....so I'm assuming I can only cancel next month....what if I cancel my credit card and they suspend my account :confused:
Which maybe a breach of contract...then I end up in pollsmoor :erm:
 
8 TERMINATION OF USE AND DOWNGRADES OF THE SERVICE BY THE USER

Only the registered user may terminate the use of the service and the associated debit order (if applicable) by filling in the online form located at http://openweb.co.za/cancellations/.

8.1 One (1) calendar months’ notice for all users making use of debit/credit order payment facilities, given before the 25th day of the month before the last month for the provision of the service (e.g. if the user wishes the use of the service to terminate at the end of April, notice of termination must be given before 25 March). Users may not downgrade their ADSL account/s during/for the one (1) calendar months’ notice period. Where proper notice is given in time, OpenISP will issue, by email, a cancellation reference number. Only once a cancellation reference number has been issued will the user’s account be deemed to be cancelled.

8.2 Subject to 8.3 and 8.4 below, 10 (ten) days’ notice for all users using other methods of payment, given on or before the 17th day of the last month of service.

8.3 The user is required to provide OpenISP with a calendars months’ notice should they wish to downgrade their service level. The downgrade request must be sent via email to [email protected] before the 25th day of the month preceding the downgrade notice month (e.g. if the user wishes the downgrade to occur at the end of April, notice of the downgrade must be given before 25 March). OpenISP will issue, by email, a downgrade reference number. Only once a downgrade reference number has been issued will the user’s account be processed for the downgrade.
Click to expand...


Good luck, you'll need it.
 
nukefission said:
Signed up for their uncapped special thing, The red cancel button is disabled....so I'm assuming I can only cancel next month....what if I cancel my credit card and they suspend my account :confused:
Which maybe a breach of contract...then I end up in pollsmoor :erm:
Click to expand...

Unfortunately it's not possible. Ever.
 
Openweb is for life, even after you cancel it will keep removing money from your account.
 
OpenWeb is like herpes. You think it's gone but once a month you get reminded they still with you.
 
nukefission said:
Signed up for their uncapped special thing, The red cancel button is disabled....so I'm assuming I can only cancel next month....what if I cancel my credit card and they suspend my account :confused:
Which maybe a breach of contract...then I end up in pollsmoor :erm:
Click to expand...


Take the Pollsmoor option dude, its easier to get of prison.
 
nukefission said:
Signed up for their uncapped special thing, The red cancel button is disabled....so I'm assuming I can only cancel next month....what if I cancel my credit card and they suspend my account :confused:
Which maybe a breach of contract...then I end up in pollsmoor :erm:
Click to expand...
Did you succeed in cancelling?
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X