How to solve packet loss problem

[desraid]

Is there any way to check problem and to fix?

It's not my PC and it's not my System Configuration.
The problem is either ADSL modem, Telephone Line, DSLAM Port maybe??

if i ping some site, ping reply is jumping between 44 ms - 900 ms

when i phone telkom, they says ADSL is not designed for ping test.

 

[microfast]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by desraid</i>
<br /><i><font color="blue"><font size="2">when i phone telkom, they says ADSL is not designed for ping test</font id="size2">.</font id="blue"></i><hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
That's a classic[]

They must have shut down the pingport.

 

[savage]

I have actually found a couple of DSLAMs that have ICMP completely firewalled...

Telkom seems to have a zero standard here as far as ADSL goes...

 

[desraid]

LOL..

completely firewalled??

that's insane.

 

[Tharaxis]

SAIX has recently disabled the ability for small-sized ICMP packets to travel across its network, their reasoning being due to virii. As such, trying to perform a standard route trace (tracert) from within Windows will fail on approx. the third hop.

Here's the official SAIX notice:

1 Oct 2003, 10:10:54 simonskp
Due to virus infected PC's on the ADSL and dial-up customers, we will be implementing a security measure to limit the impact of the virusses on our network. The configuration that we will implement will stop ICMP packets of packet size 92 and the impact to clients will be that their traceroute utility of Microsoft will be affected. Normal pings will work.

&lt;conspiracy&gt;
Of course, this makes it far more difficult for users to identify where network problems might be - means that SAIX can escape the "ever watchful eye" of the public and blame it on something/someone else.
&lt;/conspiracy&gt;