@MTNDD:
Just before the end of november last year, when I was having so much trouble getting a connection to gprs/edge, I reported it to coverage, Ref 0011303, when after alot of calls to coverage Kurt Alexandra, the techie from coverage called me and we discussed the problem, which we wrote off to congestion, he said he will put an order in for an outdoor antenna with cable for my data card.
Note: I posted this in a topic "Request for coverage after 7pm". I thought at first the guy I spoke to was called Vaughn but was informed that it was Kurt Alexandra. An email was sent to him to contact me but no response as yet.