Csnoopy
Expert Member
The K3565 rev 2 is Vodafone branded modem.
I have flashed this modem with Mobile Partner Software and using it with a Cell C sim.
Everything appears to work fine. Searching the Internet, downloading files etc.
When it came to checking my email on webmail.co.za this is when the problem started.
Displays the home page no problem.
As soon as login to my mail it should show the mail boxes and this is where it just stops
with a blank page just the options at the top of the page. I can even logout and log in again
but still nothing.
At the bottom of the page on the satus bar it displays waiting and the php script that it is trying
to execute. I have left it there for several minutes but nothing.
I have tried a zte modem with Cell C sim works fine.
I connect via wifi to Blackberry phone hotspot it works fine.
I have unistalled the Dashboard, removed the hardware devices reinstalled everything but still no go.
I have also tried another Cell C sim.
It appears to be a hardware problem.
Any Idea's what to do next.
Many thanks in advance.
Here is the Modems Info.
Device
Device name: K3565
Application port: COM11
Serial number: DX5TAA19C2111476
IMEI: 356408037018350
Hardware Version: CD25TCPU
Firmware Version: 11.608.10.51.00
Software Version: 16.001.06.01.500
SIM/USIM
Own number(MSISDN): Unknown
Messages in SIM/USIM: 0 / 25
Contacts in SIM/USIM: 6 / 250
Message center number: +27829129
PIN code status: Ready
Network status
Network name: Cell C
RSSI: -93dBm
CS network registration: Registered
PS network registration: Registered
PS network attachment: Attached
Network settings
APN:
Network selection mode: Automatic
I have flashed this modem with Mobile Partner Software and using it with a Cell C sim.
Everything appears to work fine. Searching the Internet, downloading files etc.
When it came to checking my email on webmail.co.za this is when the problem started.
Displays the home page no problem.
As soon as login to my mail it should show the mail boxes and this is where it just stops
with a blank page just the options at the top of the page. I can even logout and log in again
but still nothing.
At the bottom of the page on the satus bar it displays waiting and the php script that it is trying
to execute. I have left it there for several minutes but nothing.
I have tried a zte modem with Cell C sim works fine.
I connect via wifi to Blackberry phone hotspot it works fine.
I have unistalled the Dashboard, removed the hardware devices reinstalled everything but still no go.
I have also tried another Cell C sim.
It appears to be a hardware problem.
Any Idea's what to do next.
Many thanks in advance.
Here is the Modems Info.
Device
Device name: K3565
Application port: COM11
Serial number: DX5TAA19C2111476
IMEI: 356408037018350
Hardware Version: CD25TCPU
Firmware Version: 11.608.10.51.00
Software Version: 16.001.06.01.500
SIM/USIM
Own number(MSISDN): Unknown
Messages in SIM/USIM: 0 / 25
Contacts in SIM/USIM: 6 / 250
Message center number: +27829129
PIN code status: Ready
Network status
Network name: Cell C
RSSI: -93dBm
CS network registration: Registered
PS network registration: Registered
PS network attachment: Attached
Network settings
APN:
Network selection mode: Automatic