Hubble Batteries

I'm curious on the boxes thing - I was told by the installer that they wouldn't honour the warranty without them... like I am going to keep boxes that big for the warranty period.
 
xrapidx said:
I'm curious on the boxes thing - I was told by the installer that they wouldn't honour the warranty without them... like I am going to keep boxes that big for the warranty period.
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Le whut...


I haven't seen those boxes in 2.5 years...

The hubble dudes didn't ask for anything beyond the rma form and coc.

No mention of box etc.
 
xrapidx said:
I'm curious on the boxes thing - I was told by the installer that they wouldn't honour the warranty without them... like I am going to keep boxes that big for the warranty period.
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My Dead cell got sorted on warranty 0 questions or boxes - in fact I bought the unit 2nd hand so no POP :laugh:
 
Good to know - its all about service. I don't mind issues, its how they're handled that matters
 
xrapidx said:
So they facilitated the removal and reinstall?
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Removal and installation should be added as well. My installer no longer installs so they used their technicians im paying a thousand odd for this service will confirm once completed. The system was shut down when battery removed and not reconfigured for 3 batteries as they said the installer would need to do that I said switch off ill wait
 
So last week we woke up with the house's power out.
Made no sense because there was no scheduled Load Shedding...
Battery appeared to be dead, and Inverter was off.
Tried restarting the battery and everything went on for a minute, then died again. (had the Inverter set to On grid Discharge 30% and off grid Discharge 20%.

Turns out the supply phase from the City was again dead.
Got my installer out who swopped out phases for me (we have 3 phase supply to the house).
One phase runs to the Inverter, one to the Oven and the third was for the geyser, but the geyser is on the Inverter now, so that phase is kinda a "spare"
But, in the mean time, the battery was at 20% of course and would need a full recharge. As it was 7h30 and sun really only comes out at 8ish, I let the battery charge from A/C. Had some BMS drift. It only charged to 95% that day and would not go further. Luxpower suggested I get Hubble out to check it. But I waited to see how it performed the next day.
We discharged to 30% that evening (Day 1), then it charged to 96% the next day (day 2)(from Solar).
By Day 3, it charged all the way to 100%, remained there for 20 minutes, then dropped to 99% (as it usually does).
Since then all seems good. Seems to be some sort of safety feature on these hubbles.
 
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After reading this complete thread I am still undecided!
I have to replace my 13 year old lead acids.
I decided on Hubble based on supplier recommendations and also after a few emails between Hubble technical support and myself.

But I am undecided on whether to go for an AM-5 or an AM-2?
The AM-2 is cheaper and has slightly more capacity. The AM-5 has a better chemistry and unlimited cycles.

And is the cloudlink worth the money?
 
paulbloggs said:
But I am undecided on whether to go for an AM-5 or an AM-2?
The AM-2 is cheaper and has slightly more capacity. The AM-5 has a better chemistry and unlimited cycles.

And is the cloudlink worth the money?
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AM5 if you're going to ride them harder
AM2 if it's more a loadshed-backup/conservative power saver

Cloudlink doesn't even work with the AM5 last I heard,and it's pretty meh otherwise,just buy a Solarassistant
 
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