Uncapped Packages Acceptable Use Policy
Enjoy the freedom these packages offer ! No Capping and no additional charges for use.
Uncapped means no limit is placed on the total VOLUME of traffic a customer uploads or downloads. Remember though that uncapped packages offered in SA at the moment are subject to speed reductions and shaping by our first tier providers like Internet Solutions. The way in which this is done is through the utilization of a 5 star rating, and the linking of the account to a specific speed.
5 Stars = Completely Unshaped
1 Star = Completely Shaped
When taking out the service, you start on 5 stars. Based on your usage within a 10 day period, your stars will decrease depending on the level of usage. This is called a 10 day rolling window. There is nothing Imaginet can do to alter this as our tier one providers impose these controls.
Please contact us to find out more about the shaping if you still have questions. We can be called on 086 11 111 01 or mailed on
info@imaginet.co.za. If you need us to call you back go to our HELP button and leave your details.