iBurst aims for more direct customer interaction

the money would have been better spent getting more support staff. Last thing we need is more sales people.
 
I guess you need to sell the product first and make sure you have enough support staff after
 
Perhaps it's just the way I'm reading these articles, but MyADSL does seems to be quite partial to the iburst offerings and it's not only this article but several of them.

Although Iburst has it's place, it's by no means the only 'real' alternative to ADSL, it's nowhere near as reliable or as stable and contention is an issue.

iburst is a fading technology that even they are likely to replace with something like WiMax and the other alternatives (which are faster, more widespread, albeit more expensive) include MTN, Vodacom and a myriad of other wireless provides which offer alternative broadband access.

Should iburst be considered as an alternative to ADSL, then the roaming capability should be excluded as this is not a function of ADSL, and other providers have far more coverage than iburst anyhow.

in either case, ADSL will for a very long time hold the ace up it's sleeve with regard to uplink and downlink speeds (as they are able to up bandwidth very quickly, recent 4mbps upgrade in point), ADSL offers far better latency, better throughput, is better at coping with high load on a distribution point (a single ATM line from a DSLAM can run at 134MBps, let alone fibre distribution).

Anyone that wants to argue Telkom stability, compare the operational time on your phone line to any wireless solution. My home phone line for example has been out for 4 days... over 7 years! our dedicated leased lines in our company have similar uptimes, there no comparison!

D
 
Anyone that wants to argue Telkom stability, compare the operational time on your phone line to any wireless solution. My home phone line for example has been out for 4 days... over 7 years! our dedicated leased lines in our company have similar uptimes, there no comparison!

I haven't had downtime on Iburst since around August 2005. My Telkom line at home, and those at work have been down several times during that period. But you know its not a pissing contest, people should choose the option that best suits them.

Iburst is an alternative to ADSL where 3g and HSDPA are not because of the cost of bandwidth. My 9Gb unshaped account costs R1099 per month, all in. 9Gb on 3g/HSDPA would cost R3600 to R4500. For light internet use, however, 3G/HSDPA is ideal.

So it is really about people's individual requirements and budgets and not about championing a single broadband solution. The more choice available, the more competition there is, the better for all of us.
 
@gatecrasher I agree with your sentiments entirely, I think I got a little off my point though, with many MyADSL articles about iburst seeming to promote them rather than being an objective point of view.

D
 
Hi Damian24

Thanks for the feedback….point taken.

The reason why we have mentioned iBurst as the only real ADSL alternative is because Sentech has become a distant memory in the broadband race. HSDPA is more geared towards the mobile broadband market, leaving iBurst as the sole ‘real’ competitor in the fixed broadband space. We do our best to be as impartial and objective as possible, but we also want to be as forthcoming as possible… Maybe we should however mention WiFi networks and even Sentech in follow-up articles…

Regards,

RPM
 
not once solution is perfect for anyone. :)
 
Damian, you say that iBurst is by no means the only "real" alternative to ADSL, but the rest of your post is just about how ADSL is superior, which is generally true.

But what other alternatives are there? Sentech doesnt really count anymore, as iBurst are just better. HSDPA/3G is way too expensive for fixed broadband use. So what else is there, just some small WISPs which only cover certain areas where they are based.
 
iBurst SA has been much talked about lately - mainly a result of iBurst SA's marketing drive [TV adverts, press releases, and other stuff that is newsworthy].

In contrast Telkodemonopolies and Vodacom and MTN seem to be marketing broadband etc, less lately [unfortunately the buttons on my TV remote are now worn out due to skipping channels to get far away from 'Closer' adverts]; and Sentech's latest claim to fame is the self-culling of its MyWireless service.

MyADSL is reporting on what is currently newsworthy - there is no pro-iBurst conspiracy afoot, soon one or more of the other broadband network operators will be dominating the news for a while. I hereby predict that Telkodemonopolies will adjust its anti-HSDPA "bestbroadband" marketing, to give a more anti-iBurst slant, which would obviously be the subject of at least one news article...
 
i hate to say this but adsl is better (not the costs tho!) than all the wireless solutions overall. :sick:
 
But what other alternatives are there? Sentech doesnt really count anymore, as iBurst are just better. HSDPA/3G is way too expensive for fixed broadband use. So what else is there, just some small WISPs which only cover certain areas where they are based.

True much of my post was about ADSL, but it really does depend on your needs, a user needing less than 1GB (they exist) is likely better served by mobile HSDPA from a mobility perspective, WISP's are starting to abound and although they're niche they're viable alternatives to fixed ADSL.

don't get me wrong iBurst clearly has it's place, I'm not convinced that their proprietary solution is likely to last and would rather not waste money on a UTD that I can convert to use as a door stop at some point.

D
 
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