iBurst defends shaping policies

[Perdition]

Nothing, iBurst will be left to fight for scraps at the bottom of the food chain while all their higher paying customers move to better services. It's a pity iBurst didn't learn from the Sentech debacle but such is the management mentality in this country.

 

[Jonny Two Shoes]

ha ha oh well. Just shrug and watch I-Bust plummet don't argue, don't mind, dont care. They want to be like that then tough tekkie.

 

[Sapphiron]

No1:
the use of bandwidth shaping is used as a excuse for a lack of bandwidth

No2:
The typical "abusers" of the network are the people in-the-know, who form the basis of who gets potential clients. Why do you think Iburst was successful to begin with???

 

[Highflyer_GP]

LOL! Nicely put.

Yeah, bandwidth abuse is a corporate espoused myth in the context of our bitcapped society. Granted, shaping bandwidth is occuring all over the world but is still nowhere as ridiculous as in this country. If we all had uncapped volumes of data every month, there might be something to it. Otherwise, if I pay for a gig, then it's a gig that I should be able to use as I please. This goes for SAIX too.

Damn turd monkeys!

In all fairness, at least with SAIX you are able to reach maximum speeds on their shaped accounts, irrespective of which protocol you are using. The only difference of late between shaped and unshaped SAIX accounts seems to be that unshaped accounts offer a better latency. I would go as far as to say that shaped SAIX accounts even offer better latency than iBurst, so there's really no point in staying with iBurst if DSL is available in one's area.

Yeah we all know that Telkom is bad and evil, but you get the speed that you pay for. Many users on their shaped accounts could probably attest to this. Personally I think that iBurst is a more evil demonic spawn of Telkom. It's probably too late to do anything now, they're on their way towards becoming the next Sentech, which is sad actually considering the limited choice we have available.

 

[Cara]

No2:
The typical "abusers" of the network are the people in-the-know, who form the basis of who gets potential clients. Why do you think Iburst was successful to begin with???

From what I've read iBurst appear to want to get rid of their high end users (the people-in-the-know) because you guys cost them money whereas those poor suckers on a 40M account are like money for jam. Now that they have reached a critical mass they perhaps don't need or want people who know the difference between a meg and a gig ... just makes business sense IMO.

 

[Sapphiron]

That same "business sense" caused the downfall of Sentech Mywireless.

As a high end user, I recommended sentech to 7 other clients. Later when things started going south, I recommended to them that they move and they did. If each one of them told to their friends...

The fact is, that typical users trust their friends much more than they do any company.

 

[Cara]

That same "business sense" caused the downfall of Sentech Mywireless.

As a high end user, I recommended sentech to 7 other clients. Later when things started going south, I recommended to them that they move and they did. If each one of them told to their friends...

The fact is, that typical users trust their friends much more than they do any company.

You have a good point, and one that I think iBurst should consider carefully. I just don't see iBurst trying to make this group of users on their network happy, in fact I see them acting fairly aggressively towards the criticism that this group is dishing out, which makes me wonder why they have decided on this tactic.

 

[kifoth]

No1:
the use of bandwidth shaping is used as a excuse for a lack of bandwidth

Agreed. But what's their excuse going to be when http traffic to video sites like YouTube gets bigger?

No2:
The typical "abusers" of the network are the people in-the-know, who form the basis of who gets potential clients. Why do you think Iburst was successful to begin with???

To put it in terms that their marketers will understand...

http://en.wikipedia.org/wiki/Two-step_flow_of_communication

"Two step flow" is basically the bedrock of modern internet marketing theory (it's the main reason why popular bloggers are waited on hand and foot). From what I've seen, iBurst's marketers are still obsessed with failed web 1.0 branding theories...

 

[w1z4rd]

Hi Antony McKechnie,

You are an idiot. Torrents = more bandwidth = more sales. Idiot.

Would you like to buy a car from me? but you can only use my petrol, and you are not allowed to go above 40km an hour so you petrol will last as long as people who cant afford more petrol.

Im a genius!!! unless I am selling petrol, in which case that would make me an idiot. idiot.

 

[ic]

Hi Antony McKechnie,

You are an idiot. Torrents = more bandwidth = more sales. Idiot.

Would you like to buy a car from me? but you can only use my petrol, and you are not allowed to go above 40km an hour so you petrol will last as long as people who cant afford more petrol.

Im a genius!!! unless I am selling petrol, in which case that would make me an idiot. idiot.

Sorry w1z4rd, you are not a badass like iBurst is: next time only mention the proprietary petrol thing after iBurst buys your car from you, then you will a step closer to being the awful joke that iBurst is .

 

[LandyMan]

Hi Antony McKechnie,

You are an idiot. Torrents = more bandwidth = more sales. Idiot.

Would you like to buy a car from me? but you can only use my petrol, and you are not allowed to go above 40km an hour so you petrol will last as long as people who cant afford more petrol.

Im a genius!!! unless I am selling petrol, in which case that would make me an idiot. idiot.

ROFLMAO!

 

[Browser]

Antony McKechnie = Spin Doctor

Talk about a spin doctor, heck he should be a diplomat for warmongering countries. I just love how he's put everything while completely ignoring one simply thing.

If a customer pays for a certain amount of bandwidth/speed they deserve it, regardless of what application or protocol they use to get it. Stating that they are slowing down the network doesn't mean they're ruining it for less demanding customers (ones that don't use the full potential of what they pay for) but rather that iBurst has spread itself to thin, taking on more customers than it can handle.

It's the equivalent of Gmail offering 2.8GB of storage but limiting those who fill it quickly to only 2GB because their servers are running out of space.

I'm not an iBust customer and never will be while their spin doctors spoonfeel the press nonsense analogies about trucks and highways (funny enough truck drivers are often the nicest, often pulling over the yellow line to let you past so they don't slow you down). Sorry but I can't help wanting to slap some people despite never having met them.

-=Edit=-

Noun: spin doctor
1. A public*relations*person who tries to forestall negative publicity by publicizing a favourable interpretation of the words or actions of a company or political*party or famous*person
eg "his title is Director of Communications but he is just a spin doctor"



If only dictionaries had pictures in them.

 

[eltherza]

You know, it's starting to get tiresome even caring about anything iBurst anymore...

There is no real good news ever coming FROM iBurst. Even telkom has dropped prices, set up some WiMax.. there are SOME things positive happening over that side. iBurst seems so ...stale...

 

[Roman4604]

The practice of (excessive) shaping is just the symptom of a much greater disease, namely the exhorbitant cost of wholesale bandwidth caused by the lack of an open, competitive environment.

So ultimately your government is shaping your data transfers.

 

[DraK]

I think the term "abuse" is used far to frequently.. A person can only be abusing something if he does not have the right to do so.

We pay our service fees for the right to use our connection in any way we feel fit. "Abuse" is being associated with our use of our allocated and paid for resources.

This needs to be addressed.

 

[Mike_De_Lange]

oldest trick in the book. Blame a few people so you can "justify" your actions. If you selling uncapped and unshapped bandwidth then provide it. Don't whine like a b1tch because some people are wise enough to use what they paid for

If they can't sustain it then they shouldn't have offered it in the first place

 

[Roman4604]

If you selling uncapped and unshapped bandwidth then provide it.

Cant think of anyone claiming to sell such a broadband product in this country.

 

[who.is.michael]

Antony McKechnie - Head of Product Development, i-Burst SA

Antony McKechnie has 15 years experience in the SA Telecommunications industry. Antony graduated from WITS with a BSc in electrical engineering in 1992 and completed his MSC in Engineering Management in 1996. Antony started his career working for Transtel, has worked as a consultant in the industry for many years and has held a senior management position as an Internet Service Provider. Antony has also been involved in starting up a VoIP solutions company. Antony started at Wireless Business Solutions as a consultant and has been intimately involved in the iBurst project from the very initial stages. As Head of Product Development at iBurst he researches potential opportunities and global trends while determining consumer requirements and demand to ensure that the product strategies meet iBurst’s goals, strategies and objectives.

"to ensure that the product strategies meet iBurst’s goals, strategies and objectives." - This is where iBurst / Mr. McKechnie go wrong – surely their goal should be to satisfy consumer needs?


Think he should stick to what he knows and actually deliver a product we can use with confidence!

 

[rehd]

Maybe he shud go back to school to find out how to increase bandwidth, or got to sales/legal school where they teach you only to sell what you can provide....??