McRuder
Well-Known Member
After more than 2 years I am done with Iburst. They summarily cut me off yesterday and I had to wait to today to find out they claim I did not pay some connection fee back in 2005. FFS 2005 and they cut me off now? I paid the R114 because I need my Iburst (work from home) and I can not easily prove I did pay it back in 2005. I had to drive to a friends place to send the files to make a deadline.
And its not the first time I had to go to a friend or a cafe: Also the absolutely horrible service the past few months... VOIP is unintelligible with all the packet losses and errors. I have to drive to friends to do conference calls and have to pay overseas calls on my cell. Staying connected is a mission on its own - it drops without disconnecting every hour or so. Running a keep-alive pinger got my account closed for being a DOS attack criminal.
A few months ago I got cut off for not paying my Iburst Modem ... WTF??!! I have been a customer at the time for just over 2 years. I used my 2020 credit card originally to buy the modem. They have closed down ... I could not prove I paid for my modem. I refused to pay it again and told them straight to FO with that. How can your accounting suddenly realise after 2 years I did not pay and then demand payment?
Anyway I need options. I can not continue with this frustration and aggravation. I need a service that gives me 18hrs a day uptime, with reasonable VOIP, and reasonable upload/download speeds.
I am praying and begging every god / demigod / deity in this universe and out to give us fibre at home and smite these demons to the fires of hell.
/MC
And its not the first time I had to go to a friend or a cafe: Also the absolutely horrible service the past few months... VOIP is unintelligible with all the packet losses and errors. I have to drive to friends to do conference calls and have to pay overseas calls on my cell. Staying connected is a mission on its own - it drops without disconnecting every hour or so. Running a keep-alive pinger got my account closed for being a DOS attack criminal.
A few months ago I got cut off for not paying my Iburst Modem ... WTF??!! I have been a customer at the time for just over 2 years. I used my 2020 credit card originally to buy the modem. They have closed down ... I could not prove I paid for my modem. I refused to pay it again and told them straight to FO with that. How can your accounting suddenly realise after 2 years I did not pay and then demand payment?
Anyway I need options. I can not continue with this frustration and aggravation. I need a service that gives me 18hrs a day uptime, with reasonable VOIP, and reasonable upload/download speeds.
I am praying and begging every god / demigod / deity in this universe and out to give us fibre at home and smite these demons to the fires of hell.
/MC