iBurst service is terrible

[Rate My ISP]

maybe it was stolen, but they returned it coz it was more trouble then it was worth?

Maybe they couldn't find a buyer for it

 

[isie]

So the Saga continues
I am still waiting for this to be sorted out, my acount is still on wirelss 3 and they still havent retunred the 2 gigs they took off.

 

[D3x]

I am also waiting a refund. Was given 2GB (R198) Cap & was charged for 5GB (R445).

 

[isie]

So no one is answering theire phone at the call centre!
now thats what i call great cusctomer service

 

[D3x]

Try this:

Gcebile Rakharebe - [email protected]

+27 87 727 6324

 

[isie]

Try this:

Gcebile Rakharebe - [email protected]

+27 87 727 6324

emaild and sent him a PM still not getting anywhere.

 

[Napalm]

I would like Iburst to respond to query's.

We're all still awaiting feedback about the 64K uncapped issue (Specially for Contract users. As we signed up while 64K uncapped was the standard)

Also want to know about the 2mbit Services. When will this be active and how does the user go about getting a modem (do you trade the old one in and pay in the difference?)


Then the Accounts... Why do people have so many problems. Wasn't Iboss going to fix all the previous issues? Looks like there are still as much or even more issues?

 

[Madhawk]

emaild and sent HER a PM still not getting anywhere.

Fixed.

 

[isie]

Fixed.

Woops Gender noted

 

[Rate My ISP]

Fixed.

Is it just me, or is it not the first time her gender has been mistaken on MyBB?

 

[D3x]

Correct!

 

[isie]

I have to pm Gcebile again they still havent sorted this out 72 hours my ASS!

 

[isie]

So finaly resolved I hope!
my acount reflects as 5gig and my bandwith returned.
now lets hope the dont bill me double for all this crap.