Well I'm at 151 minutes and going to have a break! Certain observations:
1. It is very apparent, and very sad, that joe consumer CANNOT take things to the CCC on his/her ownsome. You HAVE to let a lawyer argue your case - you are dogmeat if you don't. It is sad, in view of things like work disciplinary hearings, and the small claims court, where the lawyers have to stay away. This simply means that unless good people like alacos are with you, you are going to have to pay much $$$, and consequently complaints are just not going to be brought as they should be.
2. Thankfully tommygun articulated his complaint in a strange way, so I figure there is still opportunity to attack Telkom's interpretation of 3.4 on other grounds.
3. Much about the hearing seems procedurally bizarre. The CCC did NOT do a prior investigation as required by the Act. The CCC sought advice from the Telkom lawyer about how the process should take place. The CCC, presumably figuring tommygun to be legally a bit clueless, let the defence happen before any complaint was read. It seemed to be your typical, 'Oh well, let's just rock up and wing it' type process by the CCC members. The Act specifies the CCC has to be just about all legal types, and this is a huge problem, as they are probably just not going to comprehend the technical things, therefore leading to bad decisions. And, oh!, don't they just revel in all the petty legal crap!
4. Telkom hire good lawyers. That chap should have been employed to extract information out of suspected terrorists - after a few hours you just say "OK OK OK ENOUGH! HAVE IT YOUR WAY!". Sheesh! He goes on and on and on and on and on.......
5. The CCC lot should have applied their minds to the whole process long ago, so that there is no need for haggling for an hour whether enough notice was given, and in the right manner. OK they are new to it, but hell, get your act together boys. Set out the whole procedure - NOT hard to do!
Did they rule on the matter? ( Or must I keep listening?? )
At the 151 minute stage it looks ominous. It looks like from some point soon everyone will find their international switched off at the 3GB mark, and then will be billed for local usage. There could be some shocks in some Telkom bills! Pay first, argue later, as usual.
Bastards!