I'm Back!!!!!!!!!!!!!!!

[GangStarr]

ye i know maybe I just got g@tvol with the typical I hate telkom. well I hate standard bank but I still use then :S but gues what some ppl do help and do know what they are talking about.
what I would suggest is take some interest in what is wrong with your asdl in your area or your port and do something about it. dont wine here about no help from telkom.

 

[curiouswanderer]

Gangstarr,

I've had problems with my ADSL too a few months back. took months before they came and took them like 4 visits before they fixed it. Now tell me who's the one that supposed to read up on it. Telkom service is really kuk and admit. It's that attitude that u have that drags Telkom down. when u pay huge amounts of money u not supposed to for a service, how could u expect urself to learn more about that service when no info is available.

My friend had his ADSL installed a month back. It's still doesn't work. they don't know what the problem is. Now explain how he can find out when Telkom ppl don't even know.

 

[curiouswanderer]

ye i know maybe I just got g@tvol with the typical I hate telkom. well I hate standard bank but I still use then :S but gues what some ppl do help and do know what they are talking about.
what I would suggest is take some interest in what is wrong with your asdl in your area or your port and do something about it. dont wine here about no help from telkom.

I think that's why we hate Telkom and now I'm starting to hate ppl who work at Telkom cos of this...

u also mentioned we should go elsewhere...ok..tell us where? Don't mention the wireless providers cos that's a diff niche. Sometimes we need fixed access...name another company that can offer me fixed line adsl. When u do then talk...get ur facts straight b4 u post junk.

 

[GangStarr]

erm... I know there is nowhere else to go...... thats y I said that

 

[bwana]

ye i know maybe I just got g@tvol with the typical I hate telkom. well I hate standard bank but I still use then :S but gues what some ppl do help and do know what they are talking about.
what I would suggest is take some interest in what is wrong with your asdl in your area or your port and do something about it. dont wine here about no help from telkom.

If it was a free service or a community program then sure I'll take some interest. However, I pay them a lot of money so I dont have to.

 

[Darth Garth]

erm... I know there is nowhere else to go...... thats y I said that

And that is why you are a coward hiding behind a nickname.

It is certainly not in your job description to represent or even defend Telkom on here and I am sure that rpm can arrange something with the Telkom CEO if you are interested in doing this officially.

 

[GangStarr]

what?
and i dont represent telkom i hate this place they treat you like shyt.
y do i want to represent telkom? i only do this to rattle ppl up . i help ppl that ask me and try to help ( not cos im from telkom , but cos im human )

 

[qwagga]

...with the Telkom CEO if you are interested in doing this officially.

No CEO will flame an employee for standing up!!!!!!!!!!

Firstly, I am not posting here to defend anyone or any actions, but would like to point out the following environmental issues that do happen which everyone conveniently forgets.

There are 2 problems here and I am not pointing any fingers. Firstly, when ppl phone Telkom they are already p1ssed off and will be in "attack mode" from the start. This does not help anyone. Secondly, the operator/agents/helpdesk/whoever takes the call gets abuse 24/7. If I had to receive a call from an angry user, I would also go out of my way to screw you around.

Can their service improve? Yes it can. So can all of the other industries in this country. I have in the past 14 months also had problems and had to phone Telkom, and every time I also had to hold for long periods. But every time I am friendly and polite, and every time my problems where addressed in a professional and friendly manner.

Friendly and professional service is gained through respect, not abuse. Everyone is guilty, and everyone should try and make a difference. The mindset in this forum is very wrong, one should help. Not helping to break down!