Imagine Uncapped Feedback

I sent through a cancellation request, but I really don't want to wait a full calendar month to cancel. ppedrick, could you possibly hurry things along a bit? :D

Don't get me wrong, your guys service is excellent, it's just IS that's crap.
 
Pooky said:
I sent through a cancellation request, but I really don't want to wait a full calendar month to cancel. ppedrick, could you possibly hurry things along a bit? :D

Don't get me wrong, your guys service is excellent, it's just IS that's crap.
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I sent mine at the start of the month already :D

Yeah, good service, but a horrible product.
Gave my account to a friend, gotta listen to him complain every day :whistle:
 
What is with the shocking speeds guys? Since the World cup started everything is crawling but we're still expected to pay the same amount?
 
fluffy54 said:
What is with the shocking speeds guys? Since the World cup started everything is crawling but we're still expected to pay the same amount?
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Your shocking speed only started then?
I've decided that after 2 months of 17KBps throttling that there are better providers than IS...
 
I moved to mweb at the beginning of June, one of my better decisions.

I'm 384 and am not a gamer or torrents user, but I have attained full speed (circa 38 - 40 KB/s) pretty much 24 x 7.
 
Well. I'm now fed up with paying for a 4mb account and getting a constant 23kb/s. Sorry Imagine/IS but I'm moving.
 
Hi, I'd like to know when IS will be getting alternative international bandwidth from SAIX sorted out, even if it will be slow. I don't think you can expect your clients to pay for an account with no international for days on end.
 
fluffy54 said:
Hi, I'd like to know when IS will be getting alternative international bandwidth from SAIX sorted out, even if it will be slow. I don't think you can expect your clients to pay for an account with no international for days on end.
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I think there is a clause that states that IS cannot guarantee network stability. You should remember you pay for a best effort service.
And remember your account is a basic account. Premium accounts have failover.
 
Sure. But 6-8 of no international cannot be considered best effort. Mweb users have already got international through SAT-3 but IS is going to do nothing? I'd like to see some hustle for a temporary solution even if it's slow. People talk about good service but just blame the upstream provider when stuff like this happens. I realise it's not Imagine or IS's fault Seacom is down but I expect them to create a temporary fix like the other ISP's are doing.
 
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