Here's the Newsletter of the new prices for anyone who's interested:
IMAGINET MONTHLY NEWSLETTER:
____________________________
In this edition :
* ADSL Prices REDUCED – New Packages!
* New Mail Server Performance
* Imaginet Website
* Accounts control
* Staff Training
Dear Imaginet subscribers,
ADSL Prices Reduced - New Packages!
After extensive negotiations with Telkom, Imaginet are proud to announce yet another value-add for you, our valued subscribers. We have successfully negotiated new caps, so you can use the internet more, and we’re now the cheapest ADSL solution in the country.
Power 6 and Power 9 users automatically get moved up to a 10 Gig cap (effective immediately). Your price reduction is effective as of the end of the month. Take a look through our amazing offers:
ADSL Lite with 3 Gig Cap - R219 (incl VAT) - plus once off
activation fee of R150.00
ADSL Basic with 4 Gig Cap - R299 (incl VAT) - plus once off
activation fee of R216.60
ADSL Power10 with 10 Gig Cap - R379 (incl VAT) - plus once off
activation fee of R216.60
ADSL Power 20 with 20 Gig Cap - R479 (incl VAT) - plus once off
activation fee of R216.60
ADSL Power 30 with 30 Gig Cap - R579 (incl VAT) - plus once off
activation fee of R216.60
ADSL Premium (uncapped) - R1539 (incl VAT) - set up fee
R1710.00 (12 month contract required)
Some value added services have been attached to the ADSL packages – if you have an ADSL account with us, you can get these package deals!
ADSL Add-ons:
Roaming dial up 56k - R50.00
Roaming dial up ISDN - R60.00
Budget hosting - R50.00
Standard hosting - R100.00
Premium hosting - R150.00
Extra E-mails - R15.00
New Mail Server:
The new mail server has been installed and despite some hardware problems initially we’re to report 20 consecutive days of uptime. On average, the mail server delivers 25000 emails every day, that’s about 3 Gigs of traffic. Our spam software stops on average 120,000 spam messages per day, and of those, about 5000 are viruses. Our network team are monitoring the mail traffic constantly, and rooting out spam and viruses regularly.
Imaginet Website:
We’re going to be making some changes to our website in the near future.
Part of that process is going to involve getting feedback and input in terms of what you would like to see on the site. We’d like to build a place for you on the ‘net, a place that you visit regularly. So give it some thought, and if you any suggestions, please do not hesitate to email us on
[email protected] – all your comments and ideas will be welcome. We’ll put up a poll for you to vote on suggested ideas, because we want the site to be your home, as much as ours!
Accounts Control:
Please note that the accounts department will be automating their Invoices from this month and that all unpaid accounts will be disabled on the 10th day of each month hereafter. As Imaginet continues to grow, the client base has increased substantially and Imaginet has implemented a more efficient system to automate accounts and make billing flow smoothly. All debit orders are processed from the 25th to the 7th of the month and credit cards from the 20th to the 25th of each month.
Please ensure that you have provided for payment on these dates.
Advance payments will still be sent out as usual at least ten days before payment is due. Please remember that a R57 reconnection fee will be charged to clients if they are disabled because of late payment or for a failed debit order. We make every effort to contact each client who has an unsuccessful debit order facility but please let us know if you have changed your phone number recently so that we can avoid any inconvenience.
Staff Training:
Our Human Resources team is currently conducting staff training. The scheduled time for these classes is between 5pm and 7pm each Wednesday.
The training is aimed at ensuring that Imaginet delivers the best possible service to you, our valued customers. We ask that you be patient with us during these times, our answering machine will be turned on from next week. As soon as the programme finishes (approximately 7pm), our technicians will return your calls. The support mobile will still be available for emergencies (082 569 3901 – normal cellular rates apply). Please leave your number on the answering machine!
Comments and feedback are always welcome! We want to hear more from you, so send us lots of email.
If you have an account query please e-mail the following address:
[email protected].
Extended Technical Support Hours:
Just a reminder that Imaginet now offers extended technical support hours.
Technical support hours are:
8am - 10pm Monday through Friday
Phone: 086-111-1101*
10am - 6pm Saturday and Sunday
Phone: 082-569-3901**
* Local Telkom call rates apply, no matter where you phone from in South Africa.
** Remember that normal cell phone rates still apply.
REMEMBER!
The Imaginet team is here to help you get the best from your internet experience. Please feel free to contact us by mail or phone if you have any questions.
