So my friend got her first car. Being 20 it was hard to get financing but eventually everything lined it. It's not what she wanted (Geely) but she needed one and figured she'll pay it off in a couple years and then get what she really wants.
She's only had the car like 4 weeks and this is the list of problems:
The dash is faulty
High beams don't show
Handbrake always flashing
Petrol gauge not accurate
A big bump on the bumper (she thought someone had hit her when parked but she looked back at the pics they sent her and she can see it there)
The keys fell apart
The revs don't go down when slowing so she struggles to gear down
The ignition pedal is skew. It's gone inside the floor. SHe has to pull it up before she starts driving.
The windscreen wipers are rusty
The spare wheel holder is rusty
There are rusty spots on the bonnet
They gave the wrong number plate size
She had to get an auto electrictian to fix the immobilizer
She's asked me to write them a letter for her. I thought I'd ask you guys for advice - what can she realistically demand here? What are her rights?
She was so excited to get her first car, paying for it herself, and I'm gutted this is happening to her.
She's only had the car like 4 weeks and this is the list of problems:
The dash is faulty
High beams don't show
Handbrake always flashing
Petrol gauge not accurate
A big bump on the bumper (she thought someone had hit her when parked but she looked back at the pics they sent her and she can see it there)
The keys fell apart
The revs don't go down when slowing so she struggles to gear down
The ignition pedal is skew. It's gone inside the floor. SHe has to pull it up before she starts driving.
The windscreen wipers are rusty
The spare wheel holder is rusty
There are rusty spots on the bonnet
They gave the wrong number plate size
She had to get an auto electrictian to fix the immobilizer
She's asked me to write them a letter for her. I thought I'd ask you guys for advice - what can she realistically demand here? What are her rights?
She was so excited to get her first car, paying for it herself, and I'm gutted this is happening to her.