I require some advise and help, in reference to comunicating with a Samsung 7400 IPPABX from within my web application running on a Linux server.
I would like to be able to do "Click2Dial", where a customer or client can enter his telephone number in a web form and the submited form data can be used to instruct the telephony system to initialize a call from one extension to the customer's number. Additionally, I would like company employees to use an electronic phonebook, which will be integrated into the intranet web application, that will enable them to lookup another employee, supplier or client and initialize a call from within the intranet application.
I've found some resources on TAPI (telephone application programming interface) a COM based communication layer, and was wondering if TAPI would be the only way to interface with the IPPABX, or is there another way, maybe via sockets.
Any help will be highly appreciated.
I would like to be able to do "Click2Dial", where a customer or client can enter his telephone number in a web form and the submited form data can be used to instruct the telephony system to initialize a call from one extension to the customer's number. Additionally, I would like company employees to use an electronic phonebook, which will be integrated into the intranet web application, that will enable them to lookup another employee, supplier or client and initialize a call from within the intranet application.
I've found some resources on TAPI (telephone application programming interface) a COM based communication layer, and was wondering if TAPI would be the only way to interface with the IPPABX, or is there another way, maybe via sockets.
Any help will be highly appreciated.