IMPORTANT: ICASA FEEDBACk-Your feedback needed!

from the doc:
"Should Telkom include bandwidth into the cost of line rental and modems?"
- This question seems a bit fuzzy to me - they don't specify what bandwidth or how much - do they mean cross - subsidising bandwidth costs through the modem price!??

Can someone help with this?
 
Last edited:
adlo said:
that the complainant could avoid the problems that he is experiencing by purchasing an additional user name and password.
Click to expand...

Its unbeliavable how we get milked here....only wealthy people can afford two or more subscriptions...
 
ICASA response

Did anyone get a reply from ICASA indicating that they had received their response to their questionnaire? I've received none.

Considering I spent a considerable amount of time responding to it, I'd like to know that it will be read.
 
Hi JamieB

I have received a response, but I guess that is to be expected. I will try to find out more about the amount of responses, the steps from here etc.

Regards,

RPM
 
Felt like I sent my indto the void.. well maybe it will make a difference
 
Not enough time.

Hi Guys.

I spoke with RPM today.
I mentioned that I simply had not enough time to reply to ICASA.
I still have not responded yet. It is now the due date and 18.58.

Take into account this Gazette was published on the 16th of December last year and RPM only got to hear about it 6 days ago,
Hardly the kind of time expected for the full forum of MyADSL and whoever else wishes to respond.
Also the fact that between the 16th of December and Mid January is the Main Holiday period. Especially the Building Industry, for one.
Now saying this and not wanting everyone on this forum to start a slinging match.

Who thinks that SA should be given at least another 2 weeks to respond?
Perhaps due date the end of January or later?
It is only fair. We have waited so long for this and now to ask us to reply over the holidays is ludicrous.
We appreciate the gesture that we can respond and we are not trying to act spoilt or anything, but the dates do cut it a bit fine.

One does not want to speculate that perhaps the dates were deliberate.
IMHO. Not MyADSL.
 
Extension Till Friday

Thanks RPM, thanks ICASA.

Form Completed and Sent.
 
It was good just to get it off my chest

fergus said:
Sent mine. Hope it gets in. It was good just to get it off my chest. Be even better if they read it and do something about it.
Click to expand...

Well put.
 
BTTB said:
Thanks RPM, thanks ICASA.
Click to expand...
Hi BTTB

The extension was your idea, so credit must go to you! We must congratulate ICASA on this issue though…they came back to me with 3 hours with a positive response.

Regards,

RPM
 
response

Question 3

Should Telkom guarantee the throughput speeds of the service?

Answer:
Yes definitely. You pay for something that is stated. You are not gonna be happy if you buy a 512mb mp3 player and it only stores 256mb of mp3’s

Question 5

Is it reasonable to put a 3GByte cap on the service? Given the capping of the service, do the subscribers still get the promised 512kbps downstream speed? Please explain.

Answer:
No it is not fair to put a cap because everybody uses it during the first week of the month and is reasonably happy. Then the cap comes in and restricts where if I’m not mistaken, it doesn’t cost anymore to telkom if you download more or not. It’s just another scheme to make more money

Question 6

Telkom has also communicated that the 3GByte cap protects users from a small minority of people who abuse the service. What would be regarded as abuse of service according to Telkom? Is this an international norm? Is it possible to identify and penalize the minority that abuses the service?

Answer:
It can’t be rated as abuse as you pay for the service. Is Samsung gonna file a claim of abuse if you watch 500 dvd’s a month o it’s dvd player?

Question 7

How does port prioritization affect the quality of service that subscribers receive? Should Telkom give traffic priority to certain subscribers? When should subscribers be informed about port prioritization and how it would affect them?

Answer:
That depends on subscription. That could be charged extra for without any complaints

Question 10

How can ICASA ensure that the cost of the service is not excessive?

Answer:
Compare it to overseas packages

Additional Questions

Question 15

Do you think that the Government and ICASA should force Telkom to deliver internationally comparable ADSL services at internationally competitive rates?

Answer:
Yes. Without a doubt

Question 3 (Additional information)

Should Telkom have a set contention ratio which is made public? (like 50:1 users on a 512 service)?

Answer:
Once again that should be relative to the package and subscription paid. The higher the share the cheaper the subscription

Question 5 (Additional information)

What do you think is an appropriate Cap (if any) for the ADSL service? Should this cap be measured for only international traffic or local and international?

Answer:
No cap whatsoever. I don’t understand why there was a cap in the first place and you rarely see that sort of thing overseas
 
Hi fourie_marius, welcome to MyADSL.

Although your feedback is important, I'm sorry to say you are 2 years too late, as the feedback was due in January 2005. :)
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X