Hi Hans
Thank you for involving MyADSL members in the decision making process regarding bandwidth measuring. I think this is definitely a step in the right direction to bring users and Telkom together to ensure an ADSL service which suits both party’s interests.
Most of the users that votes were in favor of option 2: “Telkom has configured a second option, which is based on the measurement at the start of a session. With this method the usage will be reflected on the day the session was started and not as part of the following day if the session ends after midnight. All usage of sessions open over midnight will only be reflected and added to the applicable day in which the session was started, 2 days later. This means that the entry for day one will display a different value on day 3. However all usage will be accounted for on the day of usage”. Of the votes cast, 82% selected option 2 while 18% thought option 1 was the better choice. It should be noted that many members that voted were of the opinion that the third option or a more specialized measuring service will be beneficial to ADSL users. We are eagerly awaiting the implementation of these more advances measuring services.
Thanks again for trying to improve the service to suit user’s needs.
Regards,
Rudolph Muller
MyADSL
Thank you for involving MyADSL members in the decision making process regarding bandwidth measuring. I think this is definitely a step in the right direction to bring users and Telkom together to ensure an ADSL service which suits both party’s interests.
Most of the users that votes were in favor of option 2: “Telkom has configured a second option, which is based on the measurement at the start of a session. With this method the usage will be reflected on the day the session was started and not as part of the following day if the session ends after midnight. All usage of sessions open over midnight will only be reflected and added to the applicable day in which the session was started, 2 days later. This means that the entry for day one will display a different value on day 3. However all usage will be accounted for on the day of usage”. Of the votes cast, 82% selected option 2 while 18% thought option 1 was the better choice. It should be noted that many members that voted were of the opinion that the third option or a more specialized measuring service will be beneficial to ADSL users. We are eagerly awaiting the implementation of these more advances measuring services.
Thanks again for trying to improve the service to suit user’s needs.
Regards,
Rudolph Muller
MyADSL