Inactive StandardBank Account

[marnamo]

Wondering if anyone can help me with the below need to know if this is even legal for them to do.

So I recently got an sms from standardbank personal loans where they deducted almost R2000 from my savings account for outstanding banking fees which I owed on a cheque account which I opened 5 years ago and never used.

SO this is the response I got from them

Cheque account number XXXXXXXXXXX in dispute was opened on the 01/03/2011.

ü On the 27/06/2011 a consultant from Collections Department contacted you to advise about and you advised you haven’t received the package and you advised you will go inside the branch to request same.

ü On the 28/08/2013 we debited your savings account with an amount of R1210.06 due to arrears on account.

ü We called again on the 24/10/2013 and you advised you will go to the branch to close the account as you no longer needed same.

ü Account was then handed over to attorneys on the 30/12/2014 and file was returned on the 09/02/2015 as you refused to pay.

ü Another debit was done on the 10/12/2015 for an amount of R1872.50 as account was still outstanding.

ü Account is now settled and request for closure has been sent.

 

[SYNERGY]

Nothing you can do. Pefectly legal from my limited experience.

Onus is on you to close the account.

It's like subscribing for insurance, stating that you haven't made a claim and now you want allyour premiums back.

 

[Velenoso]

Doesn't sound legal if they are debiting the funds without your authorization from a DIFFERENT account?

 

[ToxicBunny]

Nothing you can do....

Except move banks and tell SB to go fsck themselves.

They tried a similar thing with me many many years ago, and got a savings account into about R300 arrears. They refused to let me close the account until I had settled the balance. I laughed at the bank manager and said "That's fine, you can keep adding to it, I won't pay a cent and I don't bank with you guys anymore so you can't get any money from me anyway, you can leave it open or close it... makes no difference to me anymore, I was just doing you guys a favour really"... amazingly the account was closed the next day and the balance was zeroed.

 

[Billy]

Doesn't sound legal if they are debiting the funds without your authorization from a DIFFERENT account?

I think that you will find that when you sign up there is a provision in the small print to do this.

OP had plenty of time and warnings and only has himself to blame.