Good day Greg. Please provide us with your #COOL reference so we may follow up with our Support Team.Been battling with "dodgy" network for the last day or so.... Finally remembered MTR so ran it for a bit...
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@CoolHelp Please do some digging and feed back. MASSIVELY frustrating
Hi there, apologies, must have missed this earlier.#COOL-20240906-1926614
Sorry... didn't see the replies...Hi there, apologies, must have missed this earlier.
Are you able to do a Reboot of your router and ONT, to see if there is any improvement when you get a Public IP instead of CGNAT?
No worries, at the time I could not see anything standing out on our monitoring either.Sorry... didn't see the replies...
Ran WinMTR and saw that the issue was internal to CoolIdeas...
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But thank you for confirming all is in order now, please let us know should the issue creep up againBut it's since been resolved.