Internal modem on Lenovo thinkpad problem

[Japster]

One of my mates has a Lenovo thinkpad t520 i5. The problem is that the laptops internal modem is not working. I have installed all the drivers, and in device manager it shows that all is well. but when I start the connection manager, I can see my sim details, but cannot get a provider.

He is using Windows 7, the drivers is updates as well.

Does anyone know what can help, as other modem software like MWConn and MDMA does not work.

 

[Sonic2k]

Huawei internal modem?

 

[HavocXphere]

try the windows route (paraphrased)...control panel > networking > new connection > dialup > *99# as the number and username and pass blank

The connection software our local cell companies ship is truly craptastic so its better to either use MDMA (great tool btw - mybb oke developed it) or use windows built in connection setup

NB our said craptastic local cell companies have a habit of combining the driver installation of the 3g dongle with the installation of their superb (lol) software so sometimes you're required to install it.

After recent experiences (10-20k down the drain) I'm very wary of installing any software that comes from a SA cell company...

 

[PhireSide]

I'll speak to one of our techies tomorrow, I'm almost certain he had the same issue with a Thinkpad.

He ordered a new 3G card, put it in - worked until it was rebooted, then dead. Replaced the motherboard, worked until a reboot, then nothing again

 

[biometrics]

Have you run the Lenovo system/software updater?

 

[Japster]

We have used the Lenovo updater software, it updated all the drivers and installed some software, but no luck with the modem. It is not a Huawei it is a qualcom gobi, which I think is made by siemens but I can be wrong.

We tried the create new connection, made the number *99# and all that, but when we try to connect the modem it just say remote computer not responding, so I do not know what is the issue with that.