International Slow

[dyanamo]

Does anyone else have slow international internet?

 

[LazyLion]

Yes, getting time outs here... currently on WebAfrica.

 

[breadbox]

Likewise. I'm on Afrihost - http://www.afrihost.com/site/network_status.

Might be an Afrihost only problem. Seems they are looking into it.

EDIT: Seems it's not Afrihost only.

 

[MrIncredible]

Afrihost even admits it, look: http://www.afrihost.com/site/network_status

Medium Impact
Opened: 08:42 Fri, June 29, 2012

We are currently experiencing increased packet loss and latency on our international ADSL network.
Our engineers are attending to the matter and hope to have it resolved soon.

Websites, emails and other services hosted internationally will be affected.

We apologize for the inconvenience caused.

 

[kissingmybbgoodbye]

yes international is almost dead, can't even login to certain sites

Last 2 days on WebAfrica

 

[kissingmybbgoodbye]

Likewise. I'm on Afrihost - http://www.afrihost.com/site/network_status.

Might be an Afrihost only problem. Seems they are looking into it.

EDIT: Seems it's not Afrihost only.

Nope Webafrica also international problems

 

[MrIncredible]

MWeb is flying though... thankfully. And so is Neotel. Cape Town.

 

[LazyLion]

Afrihost also reports problems... but at least I can get onto Facebook and Gmail now.

 

[TheStorm]

I cant connect to international servers...it sucks because i have work to do.

 

[DragonMolester]

We're on IS here at work and international is slow here too.

 

[werny]

Afrihost is basically dead here, facebook works though, downloading American Reunion at speeds of 80kbps, I usually get between 800kbps and 900kbps.

 

[Knersus]

I got an email from Afrihost support saying that the SAT3 cable is down which will be affecting several ISPs.

So where is the Seacom or Easy backup cables now?! I thought that is the whole point of the original internet design - if one line goes down it should fall back to an alternative route. So why are so many ISPs still relying on one cable?

 

[abandonallhope]

IS call centre notice says they are experiencing major international outage.

Somewhere something went very wrong, it's been pretty bad for the last 2 days now.

 

[Keegan]

Hehehe how are you ladies enjoying the slow internet access this morning

SAIX reported
Ref NN0008619
Current Status New
Notice Description Link - Links down between Bellville Lir and London.
Date / Time Down 2012-06-29 04:40
Date / Time Up 2012-06-29 00:00
Estimated Time to Repair 3 Hours
Site / Area Bellville
Affected ADSL users, Dialup users, SpaceStream users, Leased Line users
Impact No Connectivity
Notice Logged by User langama on 2012-06-29 04:43
Cause
Planned Maintance
Progress Added By Date
Our techs are busy investigating langama 2012-06-29 04:45
Planned maintance commenced from 29/0/12 til 01/07/12

----------------------------------------------
NN Ref NN0008615
Current Status New
Notice Description Other - A fault was identified on European Indian Gateway (EIG) cable system between Portugal and Gibraltar
Date / Time Down 2012-06-29 00:01
Date / Time Up 2012-06-29 06:00
Estimated Time to Repair 8 Hours
Site / Area London
Affected ADSL users, Leased Line users, Clients may experience Intermittent failures.
Impact Intermittent failures may occur.
Notice Logged by User maloktp1 on 2012-06-28 15:19

----------------------------------------------

NN Ref NN0008620
Current Status New
Notice Description Other - Traffic between Bude (UK) & Sesimbra(Portugal) (S2.1 & S2.2) will be down from time of power reconfiguration till 1st July 2012. Power Re-Configuration is planned on 29th June,2012 00:01 to 06:00 UTC
Date / Time Down 2012-06-29 05:02
Date / Time Up 2012-06-29 00:00
Estimated Time to Repair > 24 Hours
Site / Area Frankfurt
Affected ADSL users, Dialup users, SpaceStream users, Leased Line users, WiMax users
Impact AAA Service Degraded
Notice Logged by User ndalatp on 2012-06-29 05:05

---------------------------------------------------

IS reported,

Dear IS Client

We are experiencing the following service event:

AFFECTED SERVICES: ADSL, International Access, MPLS VPN
LOCATION: Between London and Rosebank
GRADE OF SERVICE IMPACT: Major
SERVICE IMPACT: Increased latency and Packet Loss
CAUSE OF EVENT: Cause unknown
TIME: Fri Jun 29 2012 8:55
OUR REF: 1-1585318034
CURRENT STATUS: Attending
ATTENDING: Vendor engineers

ADDITIONAL INFORMATION:
MPLS VPN will only experience Increased Latency and Packet Loss in coastal regions.
ADSL and INTL Access would experience Increased Latency and Packet Loss.

 

[DarkStreet]

All these cables and they still can't get it right.

 

[SilverNodashi]

Keegan, are you from IS?

 

[twicode]

It started at around 3:30 this morning. Seeing it isn't fixed yet expect a long wait.

 

[grim]

I got an email from Afrihost support saying that the SAT3 cable is down which will be affecting several ISPs.

So where is the Seacom or Easy backup cables now?! I thought that is the whole point of the original internet design - if one line goes down it should fall back to an alternative route. So why are so many ISPs still relying on one cable?

Let's not forget that WACS is also live now.

The problem is that the ISP's don't have 100% redundancy across the cables, they will have probably between 70%-90% of their total bandwidth on one cable and the rest on another cable(s) as fail over.

 

[werny]

Just got an SMS from Afrihost telling me that they are experiencing slow ADSL access.

Very good afrihost, atleast they tell us what is going on, now like the other ISP's.

 

[Roadrunner]

Some UK ISPs are putting up network notices of the same thing.

Is this related, or just a coincidence?