Internet connectivity and SIP - ISP Conundrum

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mookz

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Hi Guys

I am looking for some input, not sure under which section to post this :whistle:

I am moving office to Cape Town CBD, and at the same time would like to cut some costs and get rid of some of my older legacy infrastructure.

I need to find a ISP that will offer Fiber connectivity and SIP trunks.
I am looking at Neotel's 5Mbps fiber connection, with 2x SIP channels, does anyone have any experience with this connection, is it any good? up-time, reliability etc?

My idea is to use 4Mbps for browsing and mail, and then dedicate 1Mbps to SIP/VOIP.

Would WiMax be a another option?

The other option is Internet Solutions. (or if anyone could suggest another ISP?)

I see that Fiber connections are still offered as "Best Effort" no SLA really.

I would like to stay away from Diginet as it costs a arm and a leg.

Any input and advise would be appreciated.
 
Thanks for the reply.

I already have a bunch of SIP and IAX trunks/accounts, but I am looking at consolidating it to one provider.
 
What are you using your SIP accounts for? You only need a fibre connection for SIP if you're running a call centre. If you're just using it for 1 - 4 simultaneous calls then an ADSL line with good QOS should be fine.
 
I used to run a call center, using a Mitel PABX and ISDN lines, we have since started outsourcing to call centers, so max we would be running 8 concurrent calls. I have servers all over the place, US, HK, UK (AD, Exchange etc) so I am going to have to go Fiber, and thought I could kill two birds with one stone. We haven't used SIP in production yet, but rather registered a bunch of accounts to test the various providers and features.
 
As of last week, Neotel no longer offer the complimentary SIP channels with their NeoBroadband service.

You need to first get the NBB in and running, then apply for either MLV or MLV-Lite service.

The nice thing about the Neotel voice service is the fact that you connect your voip server (be that a Mitel PABX or a Trixbox, or an Elastix box, or maybe even a MyPBX) directly to their router and onto fibre. There is no wow or flutter or congestion. The other guys like Switch Telcom, ECN etc all provide an excellent service, but none of them can get past the fact that you have to connect to the internet to reach them. I think that's why Neotel gets the prize as the best voip provider year in and year out.

We get five nines on our fibre link to them.
 
You say you want to stay away from Diginet as it costs an arm & leg, well take a look at www.otelafrica.com . They can offer leased line services, O-Tel NGN offers a symmetric service on copper that is dedicated to VoIP only and is priced on VoIP channels required, there are no additional bandwidth charges on top of this. Minimum concurrency is 8 channels.
 
You say you want to get rid of legacy so the Neotel sounds the option as portcullis described.
I have heard of excellent voice quality with Neotel and the support service is good too.
Regards

Tim
 
Thank you very much for the info.

Do you know what codec's they allow, I assume G.729?

portcullis said:
As of last week, Neotel no longer offer the complimentary SIP channels with their NeoBroadband service.

You need to first get the NBB in and running, then apply for either MLV or MLV-Lite service.

The nice thing about the Neotel voice service is the fact that you connect your voip server (be that a Mitel PABX or a Trixbox, or an Elastix box, or maybe even a MyPBX) directly to their router and onto fibre. There is no wow or flutter or congestion. The other guys like Switch Telcom, ECN etc all provide an excellent service, but none of them can get past the fact that you have to connect to the internet to reach them. I think that's why Neotel gets the prize as the best voip provider year in and year out.

We get five nines on our fibre link to them.
Click to expand...
 
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