Internet dips at 9pm

DCBURG3R

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Mar 19, 2015
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I recently changed from Afrihost's capped adsl to the 20mbps uncapped.

It was fine for a day but soon after the internet tanks every day, going from 2MB/s download to about 80kbps at exactly 9pm every day.

I have contacted support numerous times and they just won't help, from coming up with stuff like it's because of my router (which it isn't), to telling me that I will be throttled during peak usage times.

How is it that whenever I get on to game a bit (between 8 and midnight) they decide to throttle me? And why not reduce it to half instead of making my adsl useless for all its meant to be? And why at 9pm daily without fail?

My upload remains untouched and my ping is solid 28, but with download being so slow my packet loss reaches 90%.

Do I just cancel my afrihost and go elsewhere or is there some other way to fix this? Support, through numerous emails to different folks has been useless so far.

I thought I'd ask here for help before I rip my adsl line right out completely..
 
I recently changed from Afrihost's capped adsl to the 20mbps uncapped.

It was fine for a day but soon after the internet tanks every day, going from 2MB/s download to about 80kbps at exactly 9pm every day.

I have contacted support numerous times and they just won't help, from coming up with stuff like it's because of my router (which it isn't), to telling me that I will be throttled during peak usage times.

How is it that whenever I get on to game a bit (between 8 and midnight) they decide to throttle me? And why not reduce it to half instead of making my adsl useless for all its meant to be? And why at 9pm daily without fail?

My upload remains untouched and my ping is solid 28, but with download being so slow my packet loss reaches 90%.

Do I just cancel my afrihost and go elsewhere or is there some other way to fix this? Support, through numerous emails to different folks has been useless so far.

I thought I'd ask here for help before I rip my adsl line right out completely..

It could be congestion at your exchange/ISAM
 
Been having the same issue with Telkom since Friday... And my friend who lives like 2km away from is also experiencing the same issue
 
Noticed a huge lag spike last night around the same time as well. Well I was doing programming work so I didn't really feel it but my brother was playing Overwatch and mentioned it. His ping went up to 700ms.

I saw similar lag spikes in CSGO to local servers... 700ms to a local server. Can you imagine?
 
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