Introducing TelkomZA

[ranger]

As many of you know, I have for some time been providing some support on this forum in my personal capacity, and responding on various Telkom-Internet-related threads. My disclaimer has been that I can assist with Telkom Internet-specific issues only, no line issues, no ADSL line issues, only support for anything telkomsa.net, and that my posts on any threads represent my personal views, and not the views of the company (in accordance with various company policies).

For a long time, users have also asked when Telkom would have official representation on the forum. That time has now come.

TelkomZA is the company representative, and will assist with the following kinds of queries on this forum:
-Any Telkom line-related queries
-Any Telkom account queries

Note that nothing will change regarding my participation on the forum in the immediate future, I will still provide unofficial information and assistance, but the TelkomZA account may provide quicker turn-around on the above queries.

 

[F1 Fan]

Thanks Ranger, much appreciated.

 

[MickeyD]

Thanks, ranger!

 

[creeper]

Thanks Ranger. I hope you prepped TelkomZA rep. Currently the territory is hostile .

 

[DrJohnZoidberg]

 

[FNfal]

About time they had a rep here ......but they really going to catch it

 

[Tinuva]

For a long time, users have also asked when Telkom would have official representation on the forum. That time has now come.

TelkomZA is the company representative, and will assist with the following kinds of queries on this forum:
-Any Telkom line-related queries
-Any Telkom account queries

This is amazing news. Will the TelkomZA representative at some stage be able to help with updates on when congested DSLAMs (exchanges) ect will be resolved?

 

[Species8472]

Hope he brings his flamesuit, sadly there are very few people that actually like telkom

 

[SirFooK'nG]

Yoh ... 'tis long overdue! Welkom TelkomZA, I hope you got some thick skin!

 

[DrJohnZoidberg]

This is amazing news. Will the TelkomZA representative at some stage be able to help with updates on when congested DSLAMs (exchanges) ect will be resolved?

I doubt it, but we can hope.

 

[yebocan]

Thanks, ranger!

+11111111111

 

[Yuu]

Awesome news . Welcome TelkomZA

Should ask uncle RPM to increase your inbox message limit .

 

[mister]

At long last! Welcome TelkomZA

 

[Recruitsmiths]

For starters....read the 8TA/Telkom mobile connectivity issues - almost always from 6pm!
Poor or even no comms from almost every complainant using 3G Telkom mobile....helpdesk, calls to your support are treated with disdain & never resolved.

 

[Dlamaqhinga]

good for telkom

 

[Wyzak]

Welcome I've sent a PM to TelkomZA, would be great if he could assist.

 

[Paul Hjul]

MickeyD Give that man (TelkomZA) a Bells


....
He'll need it.

* Or she ...

 

[creeper]

Welcome I've sent a PM to TelkomZA, would be great if he could assist.

So did I (I suspect the inbox are already full )

 

[falcon786]

For starters....read the 8TA/Telkom mobile connectivity issues - almost always from 6pm!
Poor or even no comms from almost every complainant using 3G Telkom mobile....helpdesk, calls to your support are treated with disdain & never resolved.

I have to say mine were resolved,so "never" doesn't apply,but yes they can do more to improve that.

 

[copacetic]

Fan-****ing-tastic.

***

Next step, un-moron all the call centre people.