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Question of the Day: What's the most interesting small town you've visited in South Africa?
Invoices ???
- Thread starter LCE
- Start date
i havent seen any invoice since i have signed the contract...and they are ripping me off...they took 1551 R from my account today 5th of the month and in the contract i stated that they are alowed to debit my account on 15th...As sentech have done they havent debited my account for 8months and from once they debited 6000 R which is a criminal 100%....
Thats why i want to cancell this crap contract because they only have the rights and we the costumers we have no rights at all...
Thats why i want to cancell this crap contract because they only have the rights and we the costumers we have no rights at all...
TheRoDent
Cool Ideas Rep
The printer is being throttled by the bandwidth manager, hence no invoices for you.
I am on the month-to-month contract. So far they've debited the connection fee and the only invoice I ever got was from the reseller who sold me the modem, which was quite professional and what I'd normally expect from any service company. Seems WBS is not that professional in any way
savage
Expert Member
This is why I will NEVER EVER in my life sign a debit order with anyone... Either they proove to me via a means of a invoice that I owe them money, or I don't pay them. 
WBS would have had a nice try to get money out of me without giving me a invoice. Sentech did the same thing with me, and Sentech never got any money from me. Then all of a sudden months after my service was stopped, Sentech sent me a invoice for something like R35K, they threatend to take me to court to get the money out of me, and well yeah. No court, I'm still here, and I still haven't paid Sentech.
If a company can't even manage their bills properly, how can they expect to manage a service properly? Surely, it is really simple... They provide a service, for which people are SUPPOSED to be paying - quite allot of money as well. Yet, the money their customers are supposed to pay them obviously doesn't mean allot to them, because they can't be bothered to make sure that they get it every month. So... Who's up for free access to WBS? *EG*
Yes, I know it's not all that simple, but that is the moral of the story really. I don't think a company you are using a service from can just not send you a invoice, and then all of a sudden, out of the blue, send you a backlog of invoices for 10 times the original amount, and expect you to pay them immediatley to be suspended (or taken to court, or whatever). There's consumer protection acts against that kind of thing...
WBS would have had a nice try to get money out of me without giving me a invoice. Sentech did the same thing with me, and Sentech never got any money from me. Then all of a sudden months after my service was stopped, Sentech sent me a invoice for something like R35K, they threatend to take me to court to get the money out of me, and well yeah. No court, I'm still here, and I still haven't paid Sentech.
If a company can't even manage their bills properly, how can they expect to manage a service properly? Surely, it is really simple... They provide a service, for which people are SUPPOSED to be paying - quite allot of money as well. Yet, the money their customers are supposed to pay them obviously doesn't mean allot to them, because they can't be bothered to make sure that they get it every month. So... Who's up for free access to WBS? *EG*
Yes, I know it's not all that simple, but that is the moral of the story really. I don't think a company you are using a service from can just not send you a invoice, and then all of a sudden, out of the blue, send you a backlog of invoices for 10 times the original amount, and expect you to pay them immediatley to be suspended (or taken to court, or whatever). There's consumer protection acts against that kind of thing...
clever but stipid
Well, after reading this thread I went out to the bank to draw a statement. As for late payment, well, no surprise there. They waited until the 4th of May to do a debit on my account. Really silly, but I am thankful that the CORRECT AMOUNTS have been debited. The bad thing is they don't list themselves as WBS, their item appears as "COMPANY TRANSFER" on my bank statement
Kei said:
well, then you just take them to the ombudsman (no moneys, no courts & laywers, just a nice black mark against THEIR name, and of course your side gets wiped clean) - it worked doing that with ABSA, so no reason why it wouldn't work doing it to WBS. hey, I don't think we're in the wrong here...