Iphone 5 overheating issues

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Inzaghi007

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My iphone 5 overheats on one occasion only i.e. when I browse the internet via 3g or use cellular data.

When I browse via wifi, no issues what so ever.

What can I do?

Do I send the phone in to Cell C hoping for a solution?

Thanks in advance.
 
Sounds like a dud. Get it replaced. If it's overheating then there must be a problem with a the circuit board or battery.
 
AfricanTech said:
in all locations or only @specific.location?

I've found that if signal is weak, my phone (Xperia T) also runs hot
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Its not a specific location. Happens everywhere I go.

I managed to drain the phone from 100% to zero within 3 hours of 3g browsing.
 
Inzaghi007 said:
Its not a specific location. Happens everywhere I go.

I managed to drain the phone from 100% to zero within 3 hours of 3g browsing.
Click to expand...

3G is very power hungry, so that sounds fairly understandable.
 
I have also noticed the same thing when using 3g. Maybe I must take it back to vodacom to get it fixed or replaced.
 
Got same problem when i got iphone5 on first day but it fine few day later
 
Gambit said:
Are you on the latest firmware? I had a battery issue on an older firmware but it disappeared when I upgraded.
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I updated to the latest version and it never make a difference.

3 hours of 3g browsing is too little.
According to specs, 8 hours is actually what it suppose to give.

Google it and I see its a common problem with iphone 5.
In fact its a major defect according to some.
 
Can happen sometimes. A reboot fixes the issue almost immediately. Some process is causing this sporadically, just a case of Apple finding out what it is/what triggers is and then fixing it.
 
How do you know it's overheating?

The device will run warm - as does my iPhone 4s, does from time to time.

However, when the device actually overheats, you get a warning on the screen telling you so and the phone is not useable until it cools down. This happened to my iPad 2 after leaving it in the car in sunlight (stupidly)
 
Tander said:
How do you know it's overheating?

The device will run warm - as does my iPhone 4s, does from time to time.

However, when the device actually overheats, you get a warning on the screen telling you so and the phone is not useable until it cools down. This happened to my iPad 2 after leaving it in the car in sunlight (stupidly)
Click to expand...

The device will run significantly hotter than usual. The overheating message is more of a thermal protection/safety message rather than a simple notification message that your device is not running at "normal" operating temperatures. Sometimes the phone gets really hot, sometimes randomly, but most of the time on mine when using location services for Apple Maps Navigation. A quick reboot fixes it and it immediately cools down.
 
fxit_man said:
The device will run significantly hotter than usual. The overheating message is more of a thermal protection/safety message rather than a simple notification message that your device is not running at "normal" operating temperatures. Sometimes the phone gets really hot, sometimes randomly, but most of the time on mine when using location services for Apple Maps Navigation. A quick reboot fixes it and it immediately cools down.
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What I am saying is there is a difference between "Getting hotter" and actually overheating.

I expect the device to get hotter under load.
However, if the device is constantly, significantly hotter, then I would say there is an issue.
 
Tander said:
I expect the device to get hotter under load.
However, if the device is constantly, significantly hotter, then I would say there is an issue.
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Sure, but from my experience this can happen even when not under load while in your pocket. It could be the case that something is causing unnecessary load such a software bug which has been the case in the past.
 
fxit_man said:
Sure, but from my experience this can happen even when not under load while in your pocket. It could be the case that something is causing unnecessary load such a software bug which has been the case in the past.
Click to expand...

That and when you loose signal, the phone will continuously "search" for it. This has two side effects:

1. Battery power takes a hit
2. Phone will be hotter.
 
Tander said:
That and when you loose signal, the phone will continuously "search" for it. This has two side effects:

1. Battery power takes a hit
2. Phone will be hotter.
Click to expand...

It could very well be a network issue now that you mention it. Vodacom's latest carrier update hasn't been the best by far....
 
fxit_man said:
It could very well be a network issue now that you mention it. Vodacom's latest carrier update hasn't been the best by far....
Click to expand...

Can't comment on that as I am on MTN, which is no better, really.

By the way - is LTE now active on the iPhone 5 after the 6.1.3 update?
 
Tander said:
Can't comment on that as I am on MTN, which is no better, really.

By the way - is LTE now active on the iPhone 5 after the 6.1.3 update?
Click to expand...

It has been active on VC since 6.1, however it has been unstable if you ask me, with frequent No Service issues when the phone attempts to switch from LTE to 3G or vice versa. So I usually recommend to those with No Service issues to disable LTE for the time being.

Vodacom has recently started rolling it out to prepaid users too, in fact it should be active already, however I haven't had the chance to test it out personally yet.
 
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